Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
about 1 year ago
5 out of 5 stars

Alex Salazar was fantastic

Alex Salazar was fantastic. Very responsive and always there when I had any questions. Vehicle was delivered right on time.

Helpful?
Ravneet
Ravneet
1 reviews
about 1 year ago
5 out of 5 stars

Great service at competitive price

Great service at competitive price

Helpful?
Pa Omar Ndow
Pa Omar Ndow
1 reviews
about 1 year ago
5 out of 5 stars

He was very professional during the…

He was very professional during the entire process, mostly by making sure that I had a deal that suited my budget, unlike the other transporters who were asking for way more money.

Helpful?
about 1 year ago
1 out of 5 stars

Unfair business practice

Sonic Auto raised the price of transporting my car from Mobile, AL to Kenai, Alaska 3 days after pickup. I believe this is an unfair business practice to raise price after pickup of the car. Price was increased from $3100 to $5700. One week later increase was reduced to $1900. This increase only covered cost to Anchorage. Addition charge for transporting car to Kenai of $545 was not included. Total increase was $2445.

Helpful?
about 1 year ago
5 out of 5 stars

We recently had Exceptional Service from Sonic Auto Transport - David Went Above and Beyonda challenging situation…

We recently had a challenging situation with transporting a customer’s vehicle, and Sonic Auto Transport, specifically David, truly came to the rescue. Our customer needed their 2018 Ram towed from a dealership to our shop for an engine rebuild. Given the significant distance, we chose to work with Sonic Auto Transport. That’s when we were introduced to David, who demonstrated the patience of a saint throughout the entire process. The first tow truck driver arrived at the dealership only to be told that there was no such vehicle on-site. This confusing situation led David to immediately reach out to us for clarification. Unfortunately, the dealership had unusual customer service hours, making communication difficult. Undeterred, David took it upon himself to investigate the issue further. He managed to get in touch with someone at the dealership who confirmed that they did, in fact, have 2018 Rams, but they needed the VIN to locate the specific one we were after. After much back-and-forth, David finally identified the vehicle. Even after solving that issue, we encountered another surprise: the truck had been modified into a utility vehicle, something our customer hadn’t disclosed. Without missing a beat, David quickly arranged for the right tow truck to handle this new challenge. David’s dedication, calm demeanor, and persistence turned what could have been a logistical nightmare into a successful transport. We are incredibly grateful for his assistance and highly recommend Sonic Auto Transport to anyone in need of reliable, professional service. David, thank you for going above and beyond!

Helpful?
Davione Smith
Davione Smith
1 reviews
about 1 year ago
5 out of 5 stars

Used them twice and got vehicle to both

Used them twice and got vehicle to both location fast and with no issues. I would definitely use them again in the future

Helpful?
about 1 year ago
5 out of 5 stars

Super fast literally

Super fast literally called on Wednesday and set up a pick up from NC to NY and it was dropped off today at 1pm with not one issue Will def use their company again and their price BEAT everyone price by a long shot

Helpful?
about 1 year ago
5 out of 5 stars

Great Experience With Booking & Service

I had my car shipped from Las Vegas to Florida. I booked it with Sonic in 1 day. Was super happy with the deal I got. I did get an extra fee for my car being overweight because I forgot to ask. But, I do recommend this company because of how quick & easy it is to schedule with and find trusted carriers.

Helpful?
Sherin
Sherin
1 reviews
about 1 year ago
5 out of 5 stars

transported my 2025 BMW X4

Great company transporting my 2025 BMW X4. I was skeptical about scratches and all kind of things. Driver was so good that he transported from TX to NJ with no issues at all. Thank you guys

Helpful?
about 1 year ago
3 out of 5 stars

The people are nice but the price changes on you and you are stuck

Tyler was a good representative but twice they gave me a price and then a day before the pick up it changed. The first time $250 more. The second time $500. My daughter used a company that gave her a price and stuck to it.

Helpful?
Ben Oren
Ben Oren
1 reviews
about 1 year ago
5 out of 5 stars

Jack was great

Jack was great! Helped me find the best deal and made sure the whole process will be smooth. Highly recommended

Helpful?
Al Kyser
Al Kyser
1 reviews
about 1 year ago
5 out of 5 stars

Excellent service with good price and…

Excellent service with good price and Alex Salzer is the best!

Helpful?
Susan DiFraia
Susan DiFraia
1 reviews
about 1 year ago
5 out of 5 stars

Reasonable price

Reasonable price, good communication and delivered on time

Helpful?
about 1 year ago
5 out of 5 stars

Ariana Moretti was very helpful in…

Ariana Moretti was very helpful in scheduling my cars transport.

Helpful?
about 1 year ago
5 out of 5 stars

Sonic Auto Transport/Custom 34 Ford Coupe

The young lady (Tess) in charge of booking kept me informed on what was going on. As soon as she booked a driver she sent me his contact information and her bid was very fair. But the service they provide is well worth it. This was the 3rd car I've had delivered and Sonic Auto Transportation was the best by far.

Helpful?
about 1 year ago
5 out of 5 stars

Sonic Auto Transportation was good

Sonic Auto Transportation was good. They were in communication with me. Driver showed up when they said they would be there and delivered the car when they said they would. The price was higher than the quote they gave me.

Helpful?
about 1 year ago
5 out of 5 stars

Thank you

Thank you. I really appreciate the communication from Luke. He walked me through the process and gave me a wide range of possible dates for my vehicle. The vehicle was shipped with no problems and the pick up and delivery were all professional and made sure I knew what was going on. I shipped from the East Coast to West Coast and I received text and phone calls upon drop off and delivery. Thank you again.

Helpful?
Michelle Sura
Michelle Sura
1 reviews
about 1 year ago
5 out of 5 stars

Jack William was a great communicator

Jack William was a great communicator. I’ve never transported a car before had no idea what to expect. Because I scheduled it two months out the prices across the board changed. Although sonic tried to get my vehicle shipped at the original quote, no drivers would touch my vehicle since it was much less then the going rate at the time. Jack worked with me and most importantly made sure whoever transported my vehicle was fully insured. Although it was a bit higher than the original quote (my fault for arranging so far in advance) I was very pleased with the service Jack provided.

Helpful?
Jeff Schrock
Jeff Schrock
1 reviews
about 1 year ago
1 out of 5 stars

Dishonest

Dishonest. Quoted a low price and had me sign a contract. The day of pickup they said the driver canceled and they would find someone else. They would not honor the contract and the price increase by 4x’s. By this point it’s too late to start the process over so I had to sign a new contract and pay the higher fee. Bait and switch is their game. If you get several prices to start with and this one is low, run! They want to get you locked in and will come up with an excuse later to raise the price.

Helpful?
Greg S
Greg S
1 reviews
about 1 year ago
5 out of 5 stars

They picked my SUV up the same day I…

They picked my SUV up the same day I called Jeff, 250 miles later the driver dropped it off… the same day it was picked up. Talk about a quick turnaround!! Jeff stayed in constant communication throughout the process.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Sonic Auto Transportation

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.