Sonic Auto Transportation
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DO NOT WORK WITH THEM! This company stops caring about you the second they receive your money.
Don't work with this company unless you are okay with days upon days of no communication, unanswered messages, ambiguity, and unless you love stress. They were pretty decent at communicating before booking with them, but once I booked with them their customer support went to nonexistent, probably because they already had my money. I had a lot of problems with the carrier (his truck broke down not even an hour away from where he picked my vehicle up from, which I didn't find out about for 2.5 days .... it delayed him for a week). This broker company, after being hounded by me for days for a solution, hired a different carrier company, but the original carrier wouldn't turn my car over to the new carrier company, demanding gas money or else .... This broker company didn't answer their phones or return any of my phone calls or messages for 4 days. The second carrier company sat around for 2+ days wasting their time, contract in hand, while nobody at Sonic Auto showed any accountability. I found that to be so disrespectful of Sonic Auto. This second carrier company staff were much more professional and communicative than either Sonic Auto or the first carrier (who in the meantime would not release my car although he had been instructed to by both me and Sonic Auto), and they told me that Sonic Auto has a very negative reputation among carrier companies and they were not surprised to have been stood up by them. I will never work with them again.