Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

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Nathan
Nathan
1 reviews
11 months ago
5 out of 5 stars

John Gardner was an excellent…

John Gardner was an excellent representative for Sonic Auto Transportation. He communicated very well throughout the process and the process worked exactly as he described it. My car was picked up on Friday and delivered on Monday as stated. I will gladly work with John Gardner and Sonic Auto Transportation in the future.

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Natita
Natita
1 reviews
11 months ago
5 out of 5 stars

I had an exceptional experience with Victory Wenzel

I had an exceptional experience with Sonic Auto Transportation and in particular, Victory Wenzel! From start to finish, their team made the process of transporting my car completely stress-free. Their customer service is top-notch—always professional, friendly, and ready to answer my questions. They kept me updated every step of the way, which gave me great peace of mind. The pricing was transparent and competitive, and like most brokers, once a transporter was assigned, the price did change. But Victory worked with me to reduce the increase to something reasonable with no hidden fees or surprises. The driver assigned to my shipment was punctual and handled my vehicle with great care. My car arrived on time and in perfect condition, exactly as promised. What truly sets Sonic Auto apart is their attention to detail and commitment to ensuring a smooth and reliable experience. I highly recommend them to anyone looking for a trustworthy and efficient auto transport broker. They have earned my highest praise—five stars all the way!

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Wade Molzahn
Wade Molzahn
1 reviews
11 months ago
5 out of 5 stars

It started off rough

It started off rough. But was no fault of Sonic. The transport company Astragold llc picked up and transported my vehicle safe and on time. Had contact with both sides all the time. Will use if needed again in the future

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Royal
Royal
1 reviews
11 months ago
5 out of 5 stars

Emma kept me up to date at all times…

Emma kept me up to date at all times when my vehicle was in transition.

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Colby Rowe
Colby Rowe
1 reviews
11 months ago
5 out of 5 stars

Emma was excellent

Emma was excellent

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11 months ago
5 out of 5 stars

Sonic worked out well

Sonic worked out well! Delivered vehicle on time.

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11 months ago
5 out of 5 stars

the agent did a great job with…

the agent did a great job with communicating with me. but the carrier i was having trouble communicating with him because of a language barrier.

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TAIWO ADEYA
TAIWO ADEYA
1 reviews
11 months ago
1 out of 5 stars

I was deceived by the the estimated…

I was deceived by the the estimated price placed on the advert for the shipping.and I made a call to confirm the price I was told that was all plus insurance and it was two days before the shipping that I got a call from sonic auto transportation that there's a change in the price and I later paid extra $500 apart from the agreed $475

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Todd Beadle
Todd Beadle
1 reviews
11 months ago
1 out of 5 stars

Chester and Sonic worst customer service and unfulfilled contracted agreement

Worked with Chester and received the Worst customer service from Sonic. Vehicle was to be picked up on December 30th from WI and delivered by January 2nd in AZ. December 30th comes and no call no show from driver. December 31st no call or show, called company and left multiple messages and someone was to get back to me within 30 min, you guest it no call back. I had to call multiple times only to get excuse after excuse. Now January 2nd and still no pickup and the price went up $350 from original quote. Scam company and please do not use this company. Will also be reporting to BBB and every other site that I can post my experience with Sonic. Ruined our holiday!!!

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Foob Ventures
Foob Ventures
1 reviews
11 months ago
5 out of 5 stars

They are very reliable

They are very reliable. This is my 3rd years . Trusted

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Geiboll
Geiboll
1 reviews
11 months ago
1 out of 5 stars

Scammers

Scammers. They steal Zara packages and never deliver them.

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Ms. Tee
Ms. Tee
1 reviews
11 months ago
5 out of 5 stars

Max Novakovich was great to work with…

Max Novakovich was great to work with with a reasonable price.

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m xamari
m xamari
1 reviews
11 months ago
5 out of 5 stars

I have a great experience using sonic…

I have a great experience using sonic auto and they have great customer service I am happy recommending it to everyone

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Tameka Willis
Tameka Willis
1 reviews
11 months ago
5 out of 5 stars

I'm satisfied and have no complaints

I'm satisfied and have no complaints. It was a smooth and easy process and the car was delivered on time as promised.

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Patrick
Patrick
1 reviews
11 months ago
5 out of 5 stars

Great experience with Sonic

Great experience. David MacKenzie was quick, engaged, and helpful. Car arrived right on time. No damage. Nothing stolen. Highly recommend.

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Tonny Andes
Tonny Andes
1 reviews
11 months ago
5 out of 5 stars

Anthony was superb with the whole…

Anthony was superb with the whole process of my first transport and it was an excellent experience and service. From start to finish!

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Rocio Tovani
Rocio Tovani
1 reviews
11 months ago
1 out of 5 stars

Sos unos ladrones

Sos unos ladrones! Se roban los pedidos de Zara

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James
James
1 reviews
11 months ago
5 out of 5 stars

The communication was great

The communication was great. I gave pickup and drop-off guidelines and they were met. I shipped cross country with no issues. I will use Sonic again to ship for me.

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ANGELO LANE
ANGELO LANE
1 reviews
11 months ago
5 out of 5 stars

My dispatcher was victory wenzel

My dispatcher was victory wenzel, he was well spoken and walked me through the would step of the way and checked on me throughout the whole trip

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