Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

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11 months ago
5 out of 5 stars

Fast and friendly

Fast and friendly

Helpful?
11 months ago
4 out of 5 stars

David was courteous and thorough in…

David was courteous and thorough in getting the transportation booked, and found me a reasonable deal.

Helpful?
Kelly Hamby
Kelly Hamby
1 reviews
11 months ago
5 out of 5 stars

Honest and efficient auto transport

Our agent Chester with sonic transportation was great and helped us move an antique truck 300 plus miles in a short time window. They were very professional and efficient. The truck was delivered on time and without damage or issue. Would highly recommend using their company and working with Chester. We will use them again if we ever need auto transport in the future.

Helpful?
11 months ago
5 out of 5 stars

Found my car on thurs night and started…

Found my car on thurs night and started looking for a carrier. They contacted me on Fri picked up my car on Saturday and dropped it to me on Sunday! Highly rec, great communication. Car was 8hrs from me

Helpful?
H Taylor
H Taylor
1 reviews
11 months ago
1 out of 5 stars

This company is not truthful about…

This company is not truthful about charges. A person going by the name of Albert gave me one price for shipping and charged another. Please understand that when brokers take a deposit that is paying them. The money you pay the delivery guy is his fee he is asking for delivery. This broker initially said they would get $100. Instead they took $300 and the driver gets $250. It is definitely a ripe-off when the dispatcher is making more than the guy doing the work! Check with other companies prior to using this company. You won't regret it! I am going to take the time to file a complaint with the Better Business Bureau.

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11 months ago
4 out of 5 stars

As far as auto transport brokers go

As far as auto transport brokers go, I was pretty satisfied with these guys. They found a driver at a reasonable price, and they didn't try to change the price at any point. The driver safely transported the vehicle and unloaded it. The auto transport industry is a big pain, generally speaking, but Sonic was a pleasant surprise

Helpful?
11 months ago
5 out of 5 stars

Gereltod Luvsannorov

I successfully moved my cars from NY to Chicago. I was lucky to find this company. Christian Wood was professional and helped me throughout the transportation process. I would definitely contact this company again.

Helpful?
SAVITAR
SAVITAR
1 reviews
11 months ago
5 out of 5 stars

Great experience!!

Elliot Bell was very helpful at helping me get my car transported. From helping me with any questions I had, to giving me advice, he was always there to help. His communication was great and he replied back quickly. He also helped and worked with me to get a good deal.

Helpful?
Erwin Estrada
Erwin Estrada
1 reviews
11 months ago
5 out of 5 stars

David was easy to reach

David was easy to reach, always responsive and helpful on all the stages of the transport of my car.

Helpful?
Ravi Huded
Ravi Huded
1 reviews
11 months ago
5 out of 5 stars

It was good experience to work with…

It was good experience to work with Sonic, it was quick delivery in fact the next day form WV to MI, only suggestion for improvement is to improve the tracking and eta for delivery so that we can plan properly! But overall service was good !

Helpful?
Rana Mahmud
Rana Mahmud
1 reviews
11 months ago
5 out of 5 stars

Anthony and his colleagues provided the…

Anthony and his colleagues provided the best service possible for my personal car to be transported coast to coast. Sonic made things easier for me. Great service Anthony !

Helpful?
Vic
Vic
1 reviews
11 months ago
5 out of 5 stars

This company made my life way less…

This company made my life way less stressful when trying to get my vehicle across the state of Texas! My point of contact Stefan Davis was polite, courteous, & very helpful throughout the trip! He checked on me & the vehicle through the trip and afterwards made sure the vehicle got there w no problems! Something came up and I could not meet the driver but they still came and picked up the vehicle for me @ a shop w no problems!!! Like I said this company made this transport easy and stress free for me!!!! This is a great company to transport your vehicle anywhere, whether it’s driving or not!!! Appreciate you guys!!!!

Helpful?
hiep phan
hiep phan
1 reviews
11 months ago
5 out of 5 stars

Excellent customer Stefan

Excellent customer Stefan. I will be happy to work again with Stefan.

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Greg
Greg
1 reviews
11 months ago
3 out of 5 stars

Excellent work with Stefan

Excellent work with Stefan

Helpful?
Consumer
Consumer
1 reviews
11 months ago
5 out of 5 stars

We used this company 2 times an it was…

We used this company 2 times an it was a smooth ride,he was on time delivering my car I m very impressed my car was back before I got home,I will definitely use this company again I highly recommend this company, very reliable and trustworthy.my drive Stefan Davis was excellent I will be happy to work with Stefan Davis Again

Helpful?
Harris
Harris
1 reviews
11 months ago
5 out of 5 stars

From California to Texas.

My original contract was for one price unfortunately the driver had a cancellation of five vehicles on his truck and had to cancel. When other driver started reaching out, they were more than double the price that I was originally paying I do appreciate sonic working to get me as close to the price that I originally had.

Helpful?
Jeff Sparks
Jeff Sparks
1 reviews
11 months ago
1 out of 5 stars

Everything that could go wrong, did!

Everything that could go wrong, did! Price was wrong, and the vehicle came very close to being stolen. Police reports filed and lots of money lost. No help from Victory Wenzel - didn’t even where the vehicle was. Complete shutdown of communication - did not assist in the recovery. I don’t honestly know how you could choose a company that is worse. It strikes me as a guy with a phone working from home and family members just put me on hold forever.

Helpful?
Arthur Carter
Arthur Carter
1 reviews
11 months ago
5 out of 5 stars

Jessie Madison is absolutely the best…

Jessie Madison is absolutely the best !!! He stayed with me through the whole process and even follow up to make sure the delivery went well. Should I need my car shipped again, with no hesitation I will use Sonic again and deal with Jessie. Hey Sonic give Jessie a raise !!!

Helpful?
James Ball
James Ball
1 reviews
11 months ago
5 out of 5 stars

Excellent customer service

Excellent customer service. Would definitely recommend!

Helpful?
Vanner Cano
Vanner Cano
1 reviews
11 months ago
5 out of 5 stars

This company is very trustworthy

This company is very trustworthy. No complaints at all. My car was picked up and delivered on time. No hidden fees. Jason is a professional.

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