Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

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David
David
1 reviews
7 months ago
5 out of 5 stars

Very fast and price are cheap.

Very fast and price are cheap.

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7 months ago
5 out of 5 stars

Really good experience over the long…

Really good experience over the long distance transport. Luke and the drivers Radu were great in communication and prompt I'm helping out!

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Disheka D.
Disheka D.
1 reviews
7 months ago
5 out of 5 stars

Leo Alexander Rocks!!

Big shout out to Leo Alexander for his outstanding help in transporting my son’s car from Arkansas to Michigan. Leo went above and beyond, working tirelessly to ensure everything went smoothly. He kept me informed every step of the way and never wavered. Thanks to his dedication and persistence, the transport was a complete success. I highly recommend Leo to anyone needing vehicle transport—he truly cares and gets the job done right.

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William Burns
William Burns
1 reviews
7 months ago
5 out of 5 stars

Very helpful in arranging pick up of…

Very helpful in arranging pick up of the car. Drivers were courteous and knowledgeable. Drop off went very smooth

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Keio Bowen
Keio Bowen
1 reviews
7 months ago
5 out of 5 stars

Ive had nothing but great experience…

Ive had nothing but great experience working with Leo in having me truck transported he was very on point and made sure everything was on time and scheduled. I recommend his service to anyone who needs transport services

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7 months ago
5 out of 5 stars

The representative Joe that help me he really did a good job and for my opinion he needs to be manager excellent work

Edward E Jackson

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Michael Smith
Michael Smith
1 reviews
7 months ago
5 out of 5 stars

Best company to deal with.

Easy to get a driver, fast delivery. Driver was helpful in getting my car off the truck and into my driveway. Good honest company to Deal with compared to other companies that I had to cancel with.

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Preston Dion
Preston Dion
1 reviews
7 months ago
5 out of 5 stars

Good Communication

Jeff was very transparent with the entire process along with changes and updates in my delivery.

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7 months ago
5 out of 5 stars

Grace did a fantastic job in helping me…

Grace did a fantastic job in helping me secure that my car is transported in a timely manner. Absolutely recommend sonic auto transport

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7 months ago
5 out of 5 stars

Great Service

Paul Watson was very informative and a pleasure to deal with.

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7 months ago
5 out of 5 stars

Mateo helped deliver my car on time and…

Mateo helped deliver my car on time and safely very professional

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Natalie Wyatt
Natalie Wyatt
1 reviews
7 months ago
5 out of 5 stars

Great service excellent communication

I contacted Sonic about shipping my car from MO to AZ. I was contacted by Robin V. Who was not only helpful in setting up the transportation, but always stayed in communication with me regarding any updates. I appreciated that he was nice in helping me understand the process and sought to make things very easy for me. He was able to set up transport with a driver who I also had a very good experience with, and he followed up afterwards to verify that my car arrived in good condition and to see if I encountered any issues. I definitely recommend this company! Thx again Robin!

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Jesse Boyd
Jesse Boyd
1 reviews
7 months ago
5 out of 5 stars

Leo Alexander was a fantastic broker

Leo Alexander was a fantastic broker to work with for my auto transport. Very well spoken, communicative, and alert. I did not have a single moment of worry or doubt during the business transaction. I highly recommend working with him!

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7 months ago
5 out of 5 stars

Working with Robin Vasquez was great

Working with Robin Vasquez was great! Robin was extremely diligent and professional with finding a driver for my auto transport. I will definitely be working with him again and highly recommend him to anyone looking to transport their vehicle.....you will not be disappointed!!

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sabit mohamed
sabit mohamed
1 reviews
7 months ago
5 out of 5 stars

Great and fast shipping

Great and fast shipping, Leo Alexander was my dispatcher awnsered all my questions and had a truck pick up my car in under a day. Received the car in great condition and for a very cheap price too. Will definitely be going with them again to ship my cars.

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Ming Li
Ming Li
1 reviews
7 months ago
5 out of 5 stars

Leo Alexander is active for my car…

Leo Alexander is active for my car transportation. He basically timely updates the progress every day.

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7 months ago
3 out of 5 stars

Had issues but was corrected

I had a quote 2 months in advance to move my car for $650. After the contract was signed, nothing happened until 3 days before the “first available date”. They said a driver would contact me. I had to call them the day they were supposed to pick up, and then proceeded to tell me that it would now be $1100 to move the car. I told them this was unacceptable and the agent said it was due to “market demand”. They then got it down to $850 which is still $200 more than quoted. Their contract says they have a 5 day window, the agent said they would not continue to quote past $850 because “I’m wasting her time”. They would not even attempt to quote throughout the week because “it would be a waste of time”. On top of all this they blame “the market” and take no accountability. I was never told that this is how this works. EDIT : after reaching out to upper management they refunded the deposit amount. They said that this was a misunderstanding but I appreciate that they elected to give back the deposit. Note this seems to have come from a particular employee and maybe is not reflective of the entire company. This employee DID say that I was wasting her time. But upper management like I said did refund the deposit

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CL
CL
1 reviews
7 months ago
5 out of 5 stars

Great service thanks Albert Bryant

Great service thanks Albert Bryant

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7 months ago
5 out of 5 stars

Leo was very open and communicated…

Leo was very open and communicated everything that was going on. He stayed late to make sure I was squared away which was awesome. 5 stars

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7 months ago
5 out of 5 stars

Leo Alexander was Wonderful

Leo Alexander was wonderful. The vehicle was picked up on the date agreed upon and delivered a little bit late, I’m sure to traffic related issues. I only have one constructive comment, however, I understand the middle man part, but the two parties should look at getting a contract that has agreed upon fees so the customer doesn’t have to wait for a price from a transport driver which are probably independent contractors. That would make the situation much more easier. Also, maybe a disclaimer letting the customer know the process. Overall, I think things went pretty well for the first time having to use such a service.

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