Mindaugas
1 reviews
12 months ago
Fast delivery
Fast delivery. Very nice! 10 of 10! Too bad you don't have a Swedish Match General production. 🙁
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Snusdirect Reviews
TrustScore
4.3
Great
742
77
36
24
121
1,000 reviews in total
Review summary
Consumers generally praise Snusdirect for its fast delivery and overall satisfaction with the products. Many reviewers highlight the quick shipping times, noting that the service is both efficient and reliable, with comments like "Schnelle Lieferung" and "Fast delivery, good snus" frequently appearing. Customers appreciate the straightforward ordering process and the quality of the snus, often describing their experiences as "alles super" and "alles bestens." However, there are some complaints regarding issues with orders, as a portion of reviewers express frustration with their "bestellung" not being processed as expected. Despite these concerns, the overwhelming majority of feedback is positive, emphasizing the company's strengths in delivery speed and product quality. Overall, Snusdirect maintains a strong reputation among its users.
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Based on reviews, created with AISee what reviewers are saying
UnknownFeatured
6 months ago
So everything was good but packing is…
So everything was good but packing is bad because you can tell from 1 kilometres that you ordered a snus. Guys pls pack it in cartons or something not in paper 🙏
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Paul
1 reviews
12 months ago
Alles bestens geklappt 👍🏻
Alles bestens geklappt 👍🏻
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Thomas
1 reviews
12 months ago
Hopefully it is just a one time issue
Usually I am happy and have no issue with snusdirect. But this time I had to wait 1 week without hearing anything from them, so I contacted them. The support agent told me that they were missing some products from my order (which they never told me about) and therefore were delayed. We agreed that he was gonna switch out the missing products and ship it the next day. I was also offered a voucher as a compensation for the wait time. The next day I got a message from my bank that the money was refunded for the order, and the order was cancelled without informing me. I had to reorder and of course, the voucher I got as a compensation wasn't valid. Luckily I paid for fast shipping, so I have received the order now, 2 days after second order and 1,5 weeks after initial order.
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Lau
1 reviews
12 months ago
Slow order progression
Slow order progression, unresponsive customer service.
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Florian
1 reviews
12 months ago
Alles top! 👍🏻
Einfache und schnelle Abwicklung, gerne wieder
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StylonGeilon
1 reviews
12 months ago
Quick support
Quick support, top!
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josh
1 reviews
12 months ago
Done a bunch of orders from them
Done a bunch of orders from them, no issues, arrived when it says it’s going to and all orders have been correct
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Nesim
1 reviews
12 months ago
Bin diesmal sehr unzufrieden. Wegen ups.
Bin diesmal sehr unzufrieden. Wegen ups. Ich habe extra zu Hause vor gewartet. Der ups Mitarbeiter hat nicht geklingelt. Und hat es 15km weiter in einen Laden abgegeben.
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Niclas Trautmann
1 reviews
12 months ago
I am ordering here since 5 years now…
I am ordering here since 5 years now from all over Europe and it always worked. Not once did I have any pro problems.
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Max
1 reviews
12 months ago
Fast shipping and fast responses from…
Fast shipping and fast responses from the support.
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Ea
1 reviews
12 months ago
Customer service is really bad
Customer service is really bad, some many times was not able to track my package
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Michael
1 reviews
12 months ago
Immer eine korrekte schnelle Umsetzung…
Immer eine korrekte schnelle Umsetzung der Bestellung!!
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Kevin M
1 reviews
12 months ago
Great value and they have an amazing…
Great value and they have an amazing selection, they never run out of Apres pods so I've never had an issue after nearly a year of monthly orders. About as reliable as it gets!
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Thomas
1 reviews
12 months ago
Schnelle Abwicklung
Lieferung erfolgt schnell.
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St. H.
1 reviews
12 months ago
Alles top
Von der Bestellung bis zur Lieferung hat alles super funktioniert. 👍
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Michaela
1 reviews
12 months ago
Schnelle Lieferung
Schnelle Lieferung. Unkompliziert
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Paul
1 reviews
12 months ago
Super schnelle Lieferung
Super schnelle Lieferung, alles top 👍
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ONEMAD
1 reviews
about 1 year ago
Bad delivery services
I really like the products, and I like the payment services. But the delivery is horrible, way to long, and not as advertised. But otherwise good site. Can recommend
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DerGamer
1 reviews
about 1 year ago
Schnelle und unkomplizierte Lieferung
Schnelle und unkomplizierte Lieferung
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Traci Austen
1 reviews
about 1 year ago
Excellent as always
Excellent as always
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About Snusdirect
Snusdirect is an online retailer specializing in the sale of nicotine pouches and tobacco-free snus alternatives. Catering primarily to customers across the European Union and select other countries, Snusdirect offers a comprehensive range of products from well-known brands such as VELO, ZYN, and Killa. The company ensures secure payment options and provides fast delivery services from its Danish warehouse, making it convenient for consumers seeking quality nicotine alternatives. With a focus on competitive pricing and customer satisfaction, Snusdirect also features a rewards program that allows customers to earn points with their purchases. The platform is designed to meet the needs of individuals looking for tobacco-free options, contributing to a growing market interested in healthier alternatives to traditional tobacco products. As a trusted source for online snus shopping, Snusdirect aims to deliver exceptional value and service to its clientele.
Company information
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