Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their communication and attention to detail and work ethic. We would highly recommend them for future house sales
Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take . Would not have got through it without her
Good services
Lack of communication after it went to auction between yourselves and auction house, and misinformed about the auction process.
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So happy with the service I received from Robinsons. Toni Dunn and Steffi Hughes, from the Marton branch, were exemplary as far as professionalism was concerned. The sale of my late father’s property went through quickly and efficiently. I have also had a very positive experience concerning the Darlington office. I would recommend - without reserve - only ever using Robinsons estate agents for all your requirements. This is due to their ability listen to people’s needs and act accordingly. If you are looking for a property then they will do their very best to match one as closely as they can to your requirements. If you are wishing to sell a property then consider it sold.
Robinsons in Ingleby barwick are fantastic estate agents in particular the manageress Victoria Quarton We found them much more helpful compared to some other agents The whole team are so friendly and go beyond to help and explain on the phone and in person So far our home buying experience has been so easy and stress free thanks to them 🙂
Excellent service at the Darlington branch. They provided guidance and advice when needed. A special mention to Katherine and Joy.
Had new boiler fitted by Liam - excellent job! Prompt, professional, very clean & tidy. Would recommend.
Robinsons Hartlepool have gone above and beyond in helping through the trials and tribulations of selling a house. Rachael, Joanne and Catherine kept me up to date with progress every step of the way. It is by far the best customer experience I have ever had. Their professionalism and expertise was invaluable.
Amazing service from Paige and the team at Robinsons! Paige always responds to emails and phone calls quickly and is consistently helpful - her enthusiasm, knowledge and desire have not only made me feel valued as a Landlord, but have helped to build trust quickly. Living a busy and often stressful life, I needed someone who I can trust to look after my properties, and Paige undoubtedly ticks those boxes. A recent issue raised by the tenant was quickly resolved by Paige, who called me right away, provided me with a couple of solutions and arranged to sort the issue promptly. A successful combination of astuteness and great communication topped off with enthusiasm has really made owning buy-to-let properties a breeze. Thanks again Paige and Robinsons.
I was always treated well and valued when i had to ring or email the Darlington branch. They always tried their best to reassure me when I was a bit anxious as the last time i moved was over 40 years ago.
We recently purchased a property in Ingleby Barwick through Robinsons. The purchase was hassle free and simple, no problems what so ever and Andrea was always helpful and quick to respond to any questions we had. When we collected our keys Andrea and her colleagues made us feel welcome and the office had a lovely atmosphere.
Victoria and Andrea in the Ingleby Branch were absolutely fantastic from start to finish. We were first time buyers with atrocious solicitors in which Andrea and Victoria were extremely patient with us, understood our frustrations and constantly kept us in the loop of what was going on. Can’t fault the service at all and were also very accommodating with follow up viewings to show our families and listening to us moan! Thank you so much for all your hard work, and I’d definitely recommend using their service.
Robinson’s estate agents have been fantastic with our new house purchase ! Can not recommend highly enough all the staff are lovely but in particular Joy was amazing we dealt with Joy from start to finish ! She answered emails immediately and was always there on the phone if you called kept us updated throughout ! Joy was brilliant ! Thank you so much Robinson’s would highly recommend this estate agents ! 5 ⭐️⭐️⭐️⭐️⭐️
