Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their communication and attention to detail and work ethic. We would highly recommend them for future house sales
Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take . Would not have got through it without her
Good services
Lack of communication after it went to auction between yourselves and auction house, and misinformed about the auction process.
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smith-and-friends.co.uk833 total • Write a review
Friendly, helpful team who kept me well informed throughout the sale of my property.
Date of experience: July 6, 2025
Excellent service, good communication, really responsive and efficient. Friendly and helpful staff.
Date of experience: July 4, 2025
Eliane was great with us, very patient with 74 year old folk.
Date of experience: July 3, 2025
They kept me informed all the time. Even when the buyers were delaying things.
Date of experience: July 3, 2025
Brilliant estate agent. Handled the purchasing of my new home really well. Kept me informed and updated and the ladies in the office were really pleasant. Thank you.
Date of experience: July 3, 2025
US
Our experience with Smith & Friends Estate Agents was truly exceptional due to their outstanding professionalism, in-depth market knowledge, and highly effective communication. They answered all our queries efficiently and were supportive all through the process, they were professional and thorough in their approach. We highly recommend them.
Date of experience: July 3, 2025
Great service provided from start to finish was just superb, constantly kept up to date with progress and any query/question answered with no issues at all. Special mentions to Nicola Middleton, Megan Hay and Janice Chambers. Amazing.
Date of experience: July 3, 2025
