Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their communication and attention to detail and work ethic. We would highly recommend them for future house sales
Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take . Would not have got through it without her
Good services
Lack of communication after it went to auction between yourselves and auction house, and misinformed about the auction process.
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smith-and-friends.co.uk833 total • Write a review
Andrea and Manj were so helpful throughout the selling process. They went above and beyond with my sale!
Date of experience: December 13, 2024
US
We wanted to thank smith and friends team for there hard work . Especially Rachael as she has lovely people skills and I really appreciate her being in touch even when there was nothing to report from the solicitors. She helped put my mind at ease ,when I was stressing about everything. We wanted to acknowledge Megan as she was a big part in helping us find our family home. We are so excited we are finally getting our home after a long 2 years Journey ,we are looking forward to the future. Thank you again to everyone at Smith and friends. Wishing the team a wonderful Christmas. Jules and Dan
Date of experience: December 9, 2024
Smiths & Friends estate agents helped me to sell my property. They were very efficient and I would use them again.
Date of experience: December 7, 2024
US
Smith and Friends Hartlepool have sold two of my properties now and each time I felt that the experience has been excellent. The staff are knowledgeable and nothing is too much trouble. Their pricing is competitive and they make sure to keep me informed every step of the way. From valuation to setting the completion date they've been professional and trustworthy. Thank you to the whole team.
Date of experience: December 6, 2024
Smith & Friends have managed a number of rental properties for me over the last 6 years or so. I have been delighted with their service and I found them to be very professional, friendly and experts at what they do. I have no hesitation in recommending them to manage your properties too.
Date of experience: December 6, 2024
Great communication, made the whole process really easier. The welcome box was a nice touch and my daughter loved the chocolate milk. Would recommend smith & friends, especially andrea. Thanks for everything again
Date of experience: November 29, 2024
We have recently sold our house via the Ingleby Branch and to a man I cannot fault anybody in the office. Andrea and Manj mainly handled the viewings and sales progression but everyone was so patient and gave great advice whenever I needed it. As the house was empty we left everything to them including the viewings which made the whole process simple and stress free. I wouldn't hesitate recommending Smith & Friends to anyone who is looking for an agent to sell their house. Top class, friendly and knowledgeable service from a very experienced estate agency. Thanks again! NT
Date of experience: November 29, 2024
US
A huge “Thank-You” to Andrea at the Ingleby Barwick branch, she was extremely helpful, organised and answered all of our concerns with the Vendors and their solicitors promptly, if she didn’t know the answer she did not hesitate to contact them directly. The whole team were great, they sold the property extremely quickly, would highly recommend them, thanks again guys Kay
Date of experience: November 23, 2024
Fantastic Service as always Big thanks to Joy for keeping the sale on track
Date of experience: November 20, 2024
