Review summary

Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

I would not hesitate to recommend this company

I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .

J
Dealing with the letting side of Smart…

Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.

EB
Viewing of Flat with Poppy

Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.

RG
Successful househunt and stay

Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!

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All reviews

523 total β€’ Write a review

Showing 81 - 90 of 519 reviews
L

Liv

US

5 out of 5 stars

Excellent service

Charlie has been an absolute delight to work with- helpful, knowledgeable and friendly, dealt really well with all my queries very promptly and clearly knows her stuff. Thank you Charlie. ☺️

Date of experience: April 7, 2023

B
5 out of 5 stars

Sammy Jones has been an absolute…

Sammy Jones has been an absolute darling to deal with. She is on the ball, a wonderful sense of humour and such a lovely person, I'll definitely love to find my next property with her

Date of experience: April 4, 2023

m

mah

US

5 out of 5 stars

Great agency, great people.

Rented with SMART for 18 month, they communicate really well, fix any issues rapidly. Great estate agency and great people, would definitely recommend.

Date of experience: April 4, 2023

LD
5 out of 5 stars

An excellent service

My property manager has gone above and beyond in providing a professional top quality service. I have complete confidence that my properties are in safe hands giving me total peace of mind.

Date of experience: March 30, 2023

CL
5 out of 5 stars

Let in Carnon Downs

Sammy made our move as seamless as possible. Would highly recommend her.

Date of experience: March 28, 2023

Pβ€œ
5 out of 5 stars

Excellent service

Excellent service, hard working and good attention to detail.

Date of experience: March 24, 2023

a
5 out of 5 stars

superb

Smart estate agents certainly know how to perform in a professional manner. a welcome change!

Date of experience: March 19, 2023

M
5 out of 5 stars

Smart are good!

I sold my flat in Exeter via Smart. Lisa Williams was excellent throughout.

Date of experience: February 2, 2023

J
5 out of 5 stars

Smarts are Efficient and Friendly .

We have used Smarts letting agents almost from when they started up in business. We have found them to be efficient and up to date with the various regulations required for renting property. Thoroughly recommended.

Date of experience: February 1, 2023

GH
5 out of 5 stars

Amelia was very reliable, dedicated and communicative!

I sold a property with Smart Estate Agent and although at the start I felt like there could have been better and more frequent communication I also understand that selling a property is not a quick and easy thing to do. Amelia was very reliable and communicative, particularly towards the end. She would consistently update me and let me know exactly what stage we were at in the selling process and she was as determined as me and the buyer to get things moving as efficiently as possible. Thank you Amelia for all your hard work!

Date of experience: January 27, 2023

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