Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. Itβs been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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Charlie was fantastic and assisted me during the whole procedure. She is very responsive and professional.
Date of experience: April 25, 2023
US
Lucy was extremely helpful through the tenancy agreement process and was kindly willing to be flexible when I encountered an issue on my move-in date. I have found that SMART consistently offer great service with brilliant communication throughout!
Date of experience: April 24, 2023
US
Kay provides exceptional service. She is professional, positive and helpful and she makes being a landlord easy. She is knowledgeable and experienced. I always feel that she understands my needs as a landlord, she understands my property and my tenants.
Date of experience: April 17, 2023
This company is doing everything on a high level.
Date of experience: April 11, 2023
