Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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We have been very lucky to have Emily Barlow working with us, she is really easy to talk to, knowledgeable and explain everything perfectly. Renting out you can be very stressful at times but we've found the experience much easier with Emily's help.
Date of experience: May 29, 2023
Sammy Jones at Smart Estate Agents was absolutely amazing and made my experience incredible! It was very nerve racking as we were relocating from Reading to Penryn but Sammy made the process so much easier and put me at ease. She is so bubbly, friendly and has made the property look fantastic! Everything was explained clearly and I feel so supported with any issues which I may have. Recommend Sammy so much, thank you!
Date of experience: May 28, 2023
We had a very good customer service experience with Amelia Bess. Very quickly she replied to our emails and sorted everything for us.
Date of experience: May 22, 2023
Amy was really helpful when I enquired about a property. She gave me all the information I needed to help find the correct property.
Date of experience: May 22, 2023
Thank you to Amy at SMART for helping me to find somewhere to rent in the Exeter area. Great communication throughout and really helpful.
Date of experience: May 22, 2023
US
Emily Barlow went above and beyond for us when looking for somewhere to rent. Two very happy tenants, Clear communication, fast and brilliant results. Positive & friendly staff, Smart Estate agent is by far one of the best estate agents that I've used.
Date of experience: May 22, 2023
