Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. Itβs been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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They've always done their best for tenants, very prompt with repairs and any problems that have arisen
Date of experience: July 12, 2023
Dealt with a very informative and proactive Emily Barlow. Fully signed Tennant Agreement and an increase in the properties Monthly Rental income. Thank you
Date of experience: July 12, 2023
Very helpful, EXCELLENT SERVICE Thank you
Date of experience: July 11, 2023
Amazing Job, very helpful with any queries or requests we had prior to the move. Very quick to respond to any emails or questions we had. Emily has been brilliant in assisting us through the process and creating a very smooth experience. Canβt recommend them enough.
Date of experience: July 8, 2023
Amelia has been of a great help since day one. The viewing went so smoothly and she explained everything I need to know about the room that I am looking to rent. She, also, kindly answered all of my questions and I felt guided throughout the entire process.
Date of experience: June 28, 2023
Throughout the whole process I spoke to many members of staff who were all extremely welcoming! Amelia met me on move in day and was super lovely and helpful
Date of experience: June 24, 2023
Amy was such a laugh and really helped us with information regarding the flat and made the viewing such a memorable time. If we ever have to view another property we would love Amy to be the retailer as she really knows how to connect with people on a personal level, and helps with any questions you may have. I would like to be able to give extra stars as she really was amazing. - Koda and Kes
Date of experience: June 9, 2023
