Review summary

Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

I would not hesitate to recommend this company

I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .

J
Dealing with the letting side of Smart…

Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.

EB
Viewing of Flat with Poppy

Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.

RG
Successful househunt and stay

Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!

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All reviews

523 total β€’ Write a review

Showing 41 - 50 of 519 reviews
J
5 out of 5 stars

Didn't feel like the viewing was rushed…

Didn't feel like the viewing was rushed and the agent had obviously done some research into the property

Date of experience: August 7, 2023

LC
5 out of 5 stars

Very helpful

Very helpful. Quick and efficient

Date of experience: August 7, 2023

JJ
5 out of 5 stars

Moved into a new place

Moved into a new place. I was assisted by Amelia. She was very kind and helpful throughout the entire process.

Date of experience: August 4, 2023

M
5 out of 5 stars

Great personal service from the team

Lisa, Amelia and the team are great offering a real personal service, I'd have no hesitation in recommending them if you want to sell your property.

Date of experience: August 3, 2023

Th
5 out of 5 stars

Best costumer service

Best costumer service, very helpful!

Date of experience: August 3, 2023

M&
5 out of 5 stars

Chloe Potterton was polite

Chloe Potterton was polite, helpful and accommodating- I missed my train but she waited until I arrived.following the viewing she also raised my questions with the landlord and obtained answers. Chloe was also helpful when I had to complete various forms. So instead of a hassle it was a pleasure dealing with her. A lovely young lady and an asset to the Smart Estate agent.

Date of experience: July 31, 2023

ms
5 out of 5 stars

Rental

Fast and efficient reply

Date of experience: July 26, 2023

JH
5 out of 5 stars

Fantastic experience with our estate agents

We had a wonderful experience- we were all a little late as we came from all over the place but the women were so accommodating when moving into dracaena Ave. They took the time to be friendly and super easy to get along with all while making sure we understood the whole process. Couldn’t have asked for any more on a stressful move in day!!

Date of experience: July 25, 2023

AA
5 out of 5 stars

Great Viewing with Professional Staff

Carly and Emily were wonderful and made it a superb viewing experience for me. They were very professional in answering all my questions.

Date of experience: July 19, 2023

RD
5 out of 5 stars

The service from Smart staff is great

The service from Smart staff is great, They always come back to me, Very polite and professional

Date of experience: July 17, 2023

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