Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. Itβs been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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US
It was the easiest experience to rent through the agency, made incredibly personable by the swift and friendly responses to any query. Kay Patmore has led the excellent team of Lucy and Natasha who have all gone out of their way to help. Kay has always dealt immediately and efficiently with all aspects of the rental process and I cannot recommend her highly enough.
Date of experience: August 14, 2023
Very good experience.
Date of experience: August 14, 2023
US
We had a viewing with Chloe and it was Great! She was extremely professional and competently cleared all doubts and questions about the property, area, council etc. Followed up on our queries and is still helping us find the most suitable property. Even our 5 year old was singing her praise!! π€©π
Date of experience: August 12, 2023
Carly answered all of our questions very adequately. She was accommodating throughout and explained the process exceptionally. This was for our viewing of 1 Alphington Court.
Date of experience: August 11, 2023
Smart Estate Agency is highly recommendable. I had a viewing at St.Loyes with Chloe. It was a wonderful experience as this was the first time I interacted with an agent. She was very nice and friendly. The house was also affordable with good amenities.
Date of experience: August 11, 2023
Kay was keen and quick to sort out a transaction mistake I made and resolved the problem efficiently.
Date of experience: August 11, 2023
Showed the property quickly and in detail. Was very nice and helpful.
Date of experience: August 11, 2023
We are so impressed with the support Kay gave us in finding our rental property. The service was professional and informative and she went above and beyond to help us.
Date of experience: August 7, 2023
