Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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smartestateagent.co.uk523 total • Write a review
Absolutely Brilliant! Jo Kiff was very polite and helpful and generally happy person to talk with over the phone! Extremely satisfied with the service! Thank you for having such a fantastic team! :D
Date of experience: November 27, 2020
Great job, professional and efficient. Many thanks!
Date of experience: November 23, 2020
Charlie continues to be very informative and helpful sending regular email updates. a credit to the company
Date of experience: November 16, 2020
US
Without introduction or information on their merger with my current estate agent have decided to contact my tenants and organize to collect rent and inspections without my knowledge or approval. Contacting the property owner first in any situation is advised.
Date of experience: October 13, 2020
Brilliant and courteous viewing experience with Charlie.You have my 5 🌟. Many thanks .
Date of experience: October 7, 2020
From start to finish amazing Rob,Mitch and Lisa fantastic even when paid upfront still the best service ever. Would highly recommend.Through all the coronavirus kept in touch and fully committed. Thank you Smart Estate Agents 😊
Date of experience: September 24, 2020
Very poor in communication. Lied about the flat I was interested in and did not maintain any contact whilst problems were trying to be resolved. Will avoid this company at all costs.
Date of experience: September 4, 2020
A fantastic and enthusiastic company to work with. All the staff are super friendly and always available to help. A forward-thinking approach to agency with a refreshing attitude. Highly recommend Smart!
Date of experience: July 17, 2020
