Review summary

Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

I would not hesitate to recommend this company

I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .

J
Dealing with the letting side of Smart…

Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.

EB
Viewing of Flat with Poppy

Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.

RG
Successful househunt and stay

Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!

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All reviews

523 total • Write a review

Showing 291 - 300 of 519 reviews
FG
5 out of 5 stars

Jack at smart estate agent in Exeter…

Jack at smart estate agent in Exeter has been more than helpful. I have asked several questions and it’s still 2-3 weeks before I move into the property and jack doesn’t make me feel like I am any hassle at all. He is making the stress of moving a breeze. Thankyou jack for all of your help, you are an asset to Smart estate agents.

Date of experience: January 7, 2022

TC
5 out of 5 stars

Highly recommend

From contacting Nina at smart we have had a fantastic experience, appointments were easy & on time. Nina had all information we needed and if I had to contact her she replied in very good time. Nothing was too much trouble, we were very impressed and would highly recommend Nina & Smart Estate Agents.

Date of experience: January 7, 2022

MN
5 out of 5 stars

Great experience

Great service from both Heba and Lisa who are both very helpful.

Date of experience: January 6, 2022

ED
5 out of 5 stars

Liana Smeath from Smart Estate Agents in Exeter

Liana Smeath from Smart Estate Agents in Exeter was 110% brilliant throughout the process of applying for a rental house in Exmouth. I lived many miles away in the North East, which made things more difficult, but she was so helpful and supportive. I would not have managed to secure my chosen property without her valuable assistance - she is one in a million and huge thanks to her.

Date of experience: January 6, 2022

A
5 out of 5 stars

Excellent company

Heba and the team at smart have been superb since starting my house sale with them. Excellent communication throughout and I couldn’t recommend them highly enough!

Date of experience: January 6, 2022

TW
5 out of 5 stars

Fantastic experience with Jack from…

Fantastic experience with Jack from Smart Estate Agent, very friendly and helpful.

Date of experience: January 5, 2022

J

JC

US

5 out of 5 stars

Emily perfectly balances a professional…

Emily perfectly balances a professional yet friendly approach to the management of our properties. Not only does she make sure that our properties are always tenanted but she also makes sure that they are maintained to a high standard so satisfy both our tenants as well as the relevant legislation. We would recommend her to anyone looking for a property manager.

Date of experience: January 5, 2022

MW
5 out of 5 stars

A credit to the company

Always a pleasure to deal with Emily. She's a credit to the company in the way she deals with any queries or issues arising. Her correspondence is kind and informative and very professional. She makes me feel like I am messaging a friend

Date of experience: January 5, 2022

J
5 out of 5 stars

Property viewing

Jack from Smart Estate Agent was really helpful. He was prompt and polite and answered all our questions about the property. Thank you.

Date of experience: January 5, 2022

Ah
5 out of 5 stars

Jack was an amazing help

Jack was an amazing help, gave me all the information I needed and was so friendly, he then got all of the paperwork sorted really fast and got back to us in amazing time, having his help made what is usually a stressful time a really easy process, if I could give him 6 stars I would.

Date of experience: January 5, 2022

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