Review summary

Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

✨
Based on reviews, created with AI

See what reviewers are saying

I would not hesitate to recommend this company

I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .

J
Dealing with the letting side of Smart…

Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.

EB
Viewing of Flat with Poppy

Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.

RG
Successful househunt and stay

Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

All reviews

523 total β€’ Write a review

Showing 301 - 310 of 519 reviews
JY
5 out of 5 stars

Thank you so much for your efforts!

As a relocation agent, I deal with many agencies and agents. Smart in Exeter is one of those looking after their customers and considerate of their needs. I'd especially like to thank Rob and Charlie for their help with my clients looking for their family home; Rob recommended a particular property after hearing what I am trying to find and Charlie make it possible for us to be able to sign the contract for it. Without them, I would still be trying to find a place for my client family who arrived at Heathrow Airport yesterday!

Date of experience: January 5, 2022

JD
5 out of 5 stars

Charlie has recently let 3 properties…

Charlie has recently let 3 properties for us, all of which have been excellently managed. All stages have been completed in super quick time and costs kept to a minimum. Many thanks for your hard work! James D

Date of experience: January 5, 2022

M
5 out of 5 stars

Excellent

Excellent, professional and friendly service. Smart have been one of the best estate agents I have ever dealt with. I couldn’t recommend them enough.

Date of experience: December 20, 2021

MS
5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Very professional and we would recommend them to everyone.

Date of experience: December 13, 2021

SA
5 out of 5 stars

Professional and nice agent

Professional and nice agent

Date of experience: December 10, 2021

DL
5 out of 5 stars

Fantastic service

Lisa and her colleagues have given us a great service throughout the process and the communication has been excellent. Would definitely recommend.

Date of experience: December 10, 2021

JG
5 out of 5 stars

Lisa was fabulous from start to finish

Lisa was fabulous from start to finish, as were all the team. Professional yet friendly and went above and beyond. I couldn't be happier.

Date of experience: December 10, 2021

ET
5 out of 5 stars

First time buyer

Had a great experience buying my first property through Smart. Lisa and all the staff were very good at helping me with all my queries, and the welcome gift was a nice touch! The offer process was n’t turned into a bidding war which I appreciated. They also answer the phone! A huge plus point. Would recommend them.

Date of experience: December 10, 2021

ST
5 out of 5 stars

Very helpful friendly and professional.

Very helpful friendly and professional. I would certainly use Smart in the future. Highly recommend. Thank you Lisa and team.

Date of experience: December 9, 2021

CU
5 out of 5 stars

Superb service

Superb service. Sold my property very quickly and followed up on everything right through to completion. Good professional team. I wouldn't hesitate to use them again. High recommend them.

Date of experience: December 9, 2021

Previous1β€’β€’β€’303132β€’β€’β€’52Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.