Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. Itβs been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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Charlie Sibley played an important role to finish the Renting Contract through a successful negotiation with the lodgers, preparing all the documents and defusing all the problems which would have hindered the process. Sharp, intelligent, pleasant and very professional.
Date of experience: February 25, 2022
Josh had been extremely co-operative and supportive from day one. It was really a pleasure to be associated with the real smart estate agency and with whom we are more than happy to do business with , specifically because of agents like Josh. He answered and clarified all our queries. Insuring we have a seamless process of settling into a new home. Thanks Josh for your support. Regards, Reelina and Avik
Date of experience: February 25, 2022
You really did a great job, by showing us this great property, and doing the rest of the work so quickly. Thanks a lot.
Date of experience: February 25, 2022
US
Have been with SMART since June of 2019, and always found them to be professional, friendly, and very well organised. The team, especially Josh, are very supportive and prompt with any maintenance issues, and keep great correspondance with regards to any inspections or other queries.
Date of experience: February 25, 2022
I viewed a rental property with Jack. He was very kind and helpful to me. I had been out with viewing for quite a few agencies in Exeter so far but my experience with Smart Estate Agent was exceptional because of Jack. I am eagerly awaiting to hear something positive today evening about my application for the property from Jack. He's the best.
Date of experience: February 25, 2022
Natasha made our moving in experience utterly seemless. From showing me where the cut off valves for our utilities are (and turning them back on before we moved in) to thoroughly explaining the tenancy agreement & processes for who to contact if we have any problems.Thank you so much!
Date of experience: February 24, 2022
Excellent professional service. Property managers are readily available to discuss issues/problems and advise on the statutory issues regarding letting. Would recommend any new landlords to SMART
Date of experience: February 18, 2022
Smart handled the sale of my house, having previously managed the tenancy of the same. Lisa was extremely proactive in managing the process from the start to the conclusion; working with solicitors from both sides to chase outstanding documents, to ensure that no time was wasted in securing conclusion as well as working through any administrative as well as practical queries. Good transaction and recommended.
Date of experience: February 18, 2022
