Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. Itβs been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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Had an issue in the house and contacted Nina. She responded and sent someone over instantly and it was sorted soon as. Super easy, quick and helpful ππΎ
Date of experience: March 8, 2022
Found Charlie from Smart super helpful and efficient. The whole process from viewing to move in, was under 2 weeks and any queries or questions were answered professionally and speedily. Would highly recommend.
Date of experience: March 8, 2022
Jack was helpful and super responsive when applying for our property.
Date of experience: March 7, 2022
US
Emily and the team at Smart are always easy to contact, friendly and committed to providing a great service. Whenever there have been problems with my property they've been quick to find solutions that also work for me. They are trustworthy and reliable which is very important to me as a landlord living abroad.
Date of experience: March 7, 2022
Charlie Sibley has been very helpful at all times and easy to get hold of
Date of experience: March 4, 2022
Lisa and her Team were approachable and helpful, courteous and kind. Very accommodating with arranging visits to the proposed property, giving good response to questions and being good communicators.
Date of experience: March 3, 2022
Having experienced Smart Estate agents as both a property owner and Tennant I can honestly say that it has been an absolute pleasure. The help and attention has been first class. Professional, friendly and most of all approachable. I would definitely recommend to anyone looking to rent ( particularly if you want to be respected as human being) to definitely use Smart as no problem is too small or large and is sorted out with great care in swift time. It's been a pleasure to write this review. Rob, Charlie,Josh ,Emily and the rest of the team a massive thank you and wish you all the best David Worrall
Date of experience: March 3, 2022
Jack Ottaway was very kind and polite and very efficient and helpful. He was smart, and obviously had a very good relationship with the present occupant of the bungalow. We gave him full marks! Thank you. I would have given him six stars but my computer would not fill in the last one!
Date of experience: February 28, 2022
