Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. Itβs been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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Very helpful and efficient agent - quick to respond to queries / bookings and very easy to deal with
Date of experience: March 17, 2022
Emily has managed my 2 properties in Exeter for a couple of years now and she has always been very efficient and a pleasure to deal with. She has just found new tenants for one of the properties in record time, with the minimum of fuss.
Date of experience: March 16, 2022
Came on time to show us around the property. Smart, professional, well informed and open. All of my questions and queries were answered fully. Helped me feel confident and assured while viewing the property.
Date of experience: March 15, 2022
Overall the viewing was great, the estate agent was helpful and informative to the questions asked. It left me with a good impression of the estate. I would've given this 5 stars but not all information was given at the time such as exact payment for the bills, however, the estate agent was mindful not to give incorrect estimates which I appreciated.
Date of experience: March 15, 2022
I recently signed up Smart to manage a property of mine in Exeter. As a landlord I couldnβt be happier so far with how Emily at Smart has responded, been proactive and delivered on her word in a timely and professional manner. Highly recommended as a managing agent of residential investment properties
Date of experience: March 15, 2022
Jack showed us around 22 Margaret Road during a house viewing. Perfectly on time, and swiftly let us view the property, showed us every part of the house in great detail. Offered all the information needed to secure the house, and responded to our email soon after it was sent. Overall very helpful.
Date of experience: March 15, 2022
We really struggled to find a new letting in September. When we met Nina she was lovely, friendly and very professional. Thanks to all her help we managed to find the perfect house to rent and feel that she really went out of her way to help us secure this. Smart Estate Agents made the whole process easy and everything was very efficient. I can't thank Nina enough for all her hard work. What could have been a very stressful ordeal turned out to be a positive move for us.
Date of experience: March 14, 2022
I have nothing but compliments for Nina and everyone at Smart Estate Agents who help us find our new home. Nina showed us around and made sure our questions were answered and we had enough time to fully check everything out. The whole registering, referencing and moving process was then dealt with efficiently, swiftly and with a sense a genuine care. I would definitely recommend using Smart Estate Agents and Nina Savage has continued to keep us regularly informed and always been reachable and helpful.
Date of experience: March 14, 2022
