Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
No description available yet.
Website
smartestateagent.co.uk523 total • Write a review
Jack has been really helpful and answered all my questions as a new tenant, thanks for the excellent service
Date of experience: June 28, 2022
Jack provided impeccable service from the very start! Responded to my original enquiry very quickly, arranging a viewing was effortless and despite delays due to traffic & incorrect navigation, waited at the property until we arrived calling us to check we were ok. Upon arrival, Jack offered to show us another apartment in the building and was able to answer all our questions.
Date of experience: June 28, 2022
JACK IS COOL. I THOUGHT HE WAS WELL INFORMED ON THE PROPERTY AND KNEW HIS STUFF. HE DEMONSTRATED TO BE A PROBLEM SOLVER WHEN I WAS LOST AND HE WENT TO THE ROAD TO LOOK OUT FOR ME- INSTEAD OF JUST GIVING ME INSTRUCTION OVER THE PHONE. I LIKED THAT. OVER ALL. A FRIENDLY PERSONALITY. NICE PERSON.
Date of experience: June 20, 2022
Megan was very professional and helpful in helping find and arrange property's to look at. She was very bubblely and welcoming which made the experience more settling. Will definitely be recommending her and the agency to friends and family.
Date of experience: June 9, 2022
Another great experience with smart lettings.. within less than a week of being told our tenants were moving out ( a sad split), Josh was on the phone with news of potential new tenants…no fuss, just sound common sense and a full knowledge of both of them and us.. thank you for the no stress, problem solving attitude!
Date of experience: June 1, 2022
Great experience so far. I met Josh on the day of the viewing. We were all about 15 minutes ahead of the appointment time. Had a view of the property and received every necessary information regarding the property and concerning the application process. I have received adequate assistance through to the point were my referencing has just been accepted.
Date of experience: June 1, 2022
Josh (Peto) was excellent from start to finish. From the moment I stepped through the door of my viewing he was professional, friendly, attentive and well-informed. Josh was able to answer all of my questions and was very friendly throughout the whole viewing. Josh has also been great afterwards when keeping me informed on the next steps, what is required of me and everything else. Considering I have found house-hunting to be a super stressful experience, Josh has done a great job at making it as easy as possible!
Date of experience: June 1, 2022
