Review summary

Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

I would not hesitate to recommend this company

I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .

J
Dealing with the letting side of Smart…

Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.

EB
Viewing of Flat with Poppy

Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.

RG
Successful househunt and stay

Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!

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All reviews

523 total • Write a review

Showing 161 - 170 of 519 reviews
Ds
5 out of 5 stars

very professional service

very professional service . Thank you .

Date of experience: August 1, 2022

H
5 out of 5 stars

My partner and I were more than happy…

My partner and I were more than happy with the service we received from Jack, he was brilliant and welcoming. All our queries were dealt with and overall his customer service was brilliant!

Date of experience: July 21, 2022

SR
5 out of 5 stars

Perfect service

Jack was very helpful when showing us around the property and gave me and my partner help regarding the income affordability with homes and didn’t make us feel rushed throughout the viewing

Date of experience: July 21, 2022

MT
5 out of 5 stars

Excellent

We working with Smart Agents for quite a while now and didn t had any issue , Josh Peto been amazing with his services and with helping straight away when something was inconvenient or had to be changed in our place ! I would definitely recommend them to anyone in Exeter .

Date of experience: July 18, 2022

JP
5 out of 5 stars

Would recommend

Josh has been a great help! He has answered questions promptly and helped the process of securing a property move along smoothly. A professional and friendly service, I would highly recommend.

Date of experience: July 14, 2022

BD
5 out of 5 stars

Jack Ottaway - 5*

Jack was extremely professional throughout, answered all my questions thoroughly and made the whole move process and absolute breeze. Great work Jack.

Date of experience: July 13, 2022

AW
5 out of 5 stars

Jack was incredible from start to…

Jack was incredible from start to finish. Nothing was ever too much... he answered all of our questions and made the process seamless. Honestly the best experience with a letting agent we've ever had!

Date of experience: July 13, 2022

C
5 out of 5 stars

Josh was very helpful and knowledgeable…

Josh was very helpful and knowledgeable and wait on time for the appointment. Would recommend to visit for SMART estate agent as it was quick and efficient and friendly.

Date of experience: July 11, 2022

T
5 out of 5 stars

Great service

Smart estate agents manage a few of our properties and I find them to be very good at keeping me informed of any issues that arise. Nina in particular is always on hand for any questions I might have and has even helped me find cleaners / maintenance contractors for unrelated properties - great service, above and beyond.

Date of experience: July 3, 2022

D

DH

US

5 out of 5 stars

Jack O has been so helpful

Jack O has been so helpful, friendly, understanding and professional. He’s a great asset to your team.

Date of experience: July 1, 2022

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