★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful.
I asked them to find tenants for a house after which I would then manage the tenancy.
This was accomplished within my timescale and any query I had always received a prompt response.
I would certainly recommend this Company to any landlord .
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
My partner and I were more than happy with the service we received from Jack, he was brilliant and welcoming. All our queries were dealt with and overall his customer service was brilliant!
Jack was very helpful when showing us around the property and gave me and my partner help regarding the income affordability with homes and didn’t make us feel rushed throughout the viewing
We working with Smart Agents for quite a while now and didn t had any issue , Josh Peto been amazing with his services and with helping straight away when something was inconvenient or had to be changed in our place !
I would definitely recommend them to anyone in Exeter .
Josh has been a great help! He has answered questions promptly and helped the process of securing a property move along smoothly. A professional and friendly service, I would highly recommend.
Jack was incredible from start to finish. Nothing was ever too much... he answered all of our questions and made the process seamless. Honestly the best experience with a letting agent we've ever had!
Josh was very helpful and knowledgeable and wait on time for the appointment. Would recommend to visit for SMART estate agent as it was quick and efficient and friendly.
Smart estate agents manage a few of our properties and I find them to be very good at keeping me informed of any issues that arise. Nina in particular is always on hand for any questions I might have and has even helped me find cleaners / maintenance contractors for unrelated properties - great service, above and beyond.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.