Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. Itβs been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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Josh was absolutely excellent during my viewing. From initially meeting outside the property he was approachable and friendly. Once inside, he allowed me time to have a look around the place before offering helpful and insightful information regarding the property and surroundings. As this is my first time flat hunting, Josh was a real help with my inexperience of viewing properties.
Date of experience: August 4, 2022
My viewing experience with Josh Shaw was excellent. I immediately felt welcomed and at ease, allowing me to ask genuine questions about the property, without feeling like I was taking up his time. For the most part, Josh knew the answers to my questions, but on the odd occasion that he did not have the answer, he left me confident that he would enquire on my behalf. Overall a really nice viewing experience and I left feeling very positive!
Date of experience: August 4, 2022
Josh did an excellent job at outlining the features and unique selling points of the property and was more than capable of answering any questions I had. I walked away confident and convinced in my choice to rent.
Date of experience: August 4, 2022
My experience, so far, has been excellent. Josh is friendly and professional and has responded quickly when I've needed help with the forms. Recommended!
Date of experience: August 4, 2022
Me and my partner have just stared renting a property from smart and it was all very easy thanks to smart and our agent Josh Peto. He was incredibly helpful, friendly and knowledgeable, Iβm glad we dealt with him.
Date of experience: August 4, 2022
I recently rented a place from smart estate agents and started coordinating with Mr Josh Peto, He is very quick in replying to our queries and has a very cooperative and professional attitude towards his work.
Date of experience: August 4, 2022
Jack from Smart was incredibly helpful and professional during the letting process. Highly recommended agency.
Date of experience: August 4, 2022
We had a great experience with Nina! We are moving from Edinburgh to Exeter and we were worried that the process would be very complicated. Nina streamlined everything for us and she even went the extra mile when we asked for some measurements. Very happy π
Date of experience: August 4, 2022
Great service from Jack. Thanks
Date of experience: August 4, 2022
First class service from Jack Ottaway when I went to view a property - punctual, professional, friendly and knowledgable. Deserves six stars as he found my driving licence that Iβd left at the property and looked after it for me until I was able to collect it! Thanks Jack for your excellent customer service.
Date of experience: August 3, 2022
