Review summary

Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

I would not hesitate to recommend this company

I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .

J
Dealing with the letting side of Smart…

Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.

EB
Viewing of Flat with Poppy

Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.

RG
Successful househunt and stay

Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!

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All reviews

523 total • Write a review

Showing 141 - 150 of 519 reviews
S

Shy

US

5 out of 5 stars

Attended a viewing today with Josh

Attended a viewing today with Josh, a very friendly and welcoming gentleman with good knowledge on the property and the surrounding areas. Nothing was too much bother and he had answers to all of our questions. Thanks Josh

Date of experience: August 12, 2022

K

Kim

US

5 out of 5 stars

Megan was very friendly and…

Megan was very friendly and knowledgeable during my viewing and application, she is an asset to the team.

Date of experience: August 12, 2022

S
5 out of 5 stars

Great experience so far

Megan has been great in helping arrange a viewing and answering all my questions. Really friendly, would definitely recommend

Date of experience: August 12, 2022

AT
5 out of 5 stars

I have a continuing problem with my…

I have a continuing problem with my heating and many others were unable to sort it out. Until I found the excellent Natasha.. she went above and beyond and sorted all my issues within 3 days. I cannot recommend her highly enough. Absolutely fantastic service!!! Many thanks

Date of experience: August 12, 2022

R
5 out of 5 stars

Smart have been great and informative

Smart have been great and informative. Jack has shown us around 2 properties and was always friendly and professional. Jack has been very quick in his communication to us which we have appreciated.

Date of experience: August 10, 2022

GT
5 out of 5 stars

Jack

Throughout the whole process I was guided by jack who made it simple and easy, couldn’t recommend enough. Thanks.

Date of experience: August 10, 2022

TM
5 out of 5 stars

Very helpful and friendly staff who…

Very helpful and friendly staff who gave us time to view the property and gave us loads of useful info and helped us with any questions we had. Prompt arrival also! :)

Date of experience: August 10, 2022

AB
5 out of 5 stars

Always quick to respond to issues and…

Nina savage is Always quick to respond to issues and gets them sorted out as soon as possible I feel me and Tommy are very lucky to have her managing our tenancy!

Date of experience: August 8, 2022

LW
5 out of 5 stars

Megan is the BEST

Megan patiently responded to my tedious and extensive questions about various properties and was particularly helpful and detailed in her responses!

Date of experience: August 5, 2022

FJ
5 out of 5 stars

Josh Peto was very helpful in finding…

Josh Peto was very helpful in finding us the best place that met all our requirements. He’s been very prompt in replying to all our queries and providing all the information that we need to carry forward our documentation. We thank josh for all his services and wish him great success in his career.

Date of experience: August 5, 2022

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