Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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smartestateagent.co.uk523 total • Write a review
Absolutely amazing! Very professional, great time management, overall a very good viewing.
Date of experience: September 15, 2022
Charlie contacted me about fitting alarms in accordance with new rules...at the time explained that there was a problem with guttering...water over flowing...the next day the fitters came...who also dealt with the guttering...impressed my neighbour as well as problem solved...thanks to Charlie and Josh...Terry Griffin
Date of experience: September 10, 2022
Natasha dealt efficiently with a very unusual situation experienced by my tenant: an influx of bats! All was resolved and the tenant is happy.
Date of experience: September 10, 2022
US
I appreciate how swift and efficient the viewing was booked in, on the same day when I rang the agency. I had a viewing with Jack Ottaway, whose professional and knowledgable about the apartment. Knowing that I was viewing other properties, he was not pushy at all and genuinely tried his best to offer me other options to meet my expectations. I would recommend Smart Estate Agent.
Date of experience: September 8, 2022
US
Way better experience than with any of the other estate agents we applied through. Mr Ottaway, who organised a viewing for my partner and I, was always super quick to respond, made a special exception for digital viewing, and just generally made the process of applying less stressy with how organised and helpful he was. Was really great.
Date of experience: September 8, 2022
Seems really kind and helpful
Date of experience: September 6, 2022
