Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. Itβs been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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US
My experience with mr. josh shaw for viewing the rental property was excellent. even though i was unfortunately late, he patiently waited and showed me the property. Followed up the next day and answered all my questions, I appreciate it. thanks
Date of experience: October 13, 2022
Josh was a great help and informative during the process of finding a property and with any queries thereafter. He sorted any issues we had with documentation promptly and was happy to field any further questions on the property.
Date of experience: October 13, 2022
Extremely happy with our experience, from the start the company were very helpful and easy to contact. They kept us informed of how things were going along the way and got back to us within a timely fashion when we had any questions. The people we dealt with were very helpful, professional and very polite.
Date of experience: October 12, 2022
US
Josh from the Smart Estate Agent has been brilliant throughout our property search, viewing process, policy and agreement was easy to use. Highly recommend them to anyone who are looking to move in the area.
Date of experience: October 10, 2022
Jack was very helpful and professional. My partner and I are both moving to Exeter from London. Jack went above and beyond to answer our queries about the different areas of Exeter as well as about the property we were viewing.
Date of experience: October 3, 2022
We chose Smart after researching and talking to other local estate agents. They gave the most appropriate valuation on our property (and crucially made their valuation). Beyond that, they were always friendly, knowledgeable without being overwhelming, available to talk and consistent. More importantly they were true to their business ethos and word throughout the whole process. In our opinion having worked with other agents, Smart are the benchmark for the Exeter area.
Date of experience: October 2, 2022
Josh was really helpful and explained everything clearly
Date of experience: September 15, 2022
