I didnt get very far with renting a car because I didnt have a credit card. Apparently unknown to me a Visa Debit card with funds on it is not the same as a Visa Credit card. It was frustrating and disappointing as I had incurred costs to get there and then home again. However as the guy pointed out it does say on the website when booking that a credit card is required.
Great value and excellent customer service. A hassle free process from car pick up to drop off. Highly recommended.
All ok apart from return of car. Was told they would be open till noon on the Saturday but were closed at 11am. I was given alternative place to drop key if i was going to be late so all was good. Certainly would use this Company again
Vehicles was very clean and staff are warm and friendly. It was an amazing experience. I strongly recommend "Shore Rentals"
good customer service and reasonable rate
Michael and the team were very helpful and knowledgeable. With a great range of vehicles to choose from that are all very tidy and at great rates. I will be a return customer!
Really great service, very convenient
Nice car, nice price. Surprisingly paperwork did not address pre-existing damage to the car but that was ultimately not problematic. Also fuel on pick-up was not as fill as it could have been. Having said all of that would I rent from Shore again - absolutely.
Found them really good, I had to cancel my booking and I was refunded quickly, very good customer service
What can I say?? Apart from the excellent in-store customer service to the reasonable price on cars it was top notch
Very good service, quick and efficient, great value, hire car was nearly brand new, I would definitely recommend to others and use again.
We've used them a few times already because they are always friendly and helpful, their pricing is very reasonable and the vehicles are always in excellent condition. We highly recommend them !!
Good, polite and courteous service. Made it easy for us.
Friendly local service. Great car. Easy pick up and drop off. Nice to be dealing with a local business not an international one. Good prices. Will definitely use again.
Quick easy and friendly
Great experience and very easy. Just note that on public holidays, you’ll have to return it to the Mobil station which we weren’t told. All in all, so awesome.
Awesome service - friendly and efficient and accommodating to my needs, Michael at Reception is the Bomb.com. The vehicle was lovely and clean, giving us no hassles on our journey. I will definitely be hiring my vehicles with Shore Rentals again and again!
Easy to book, pick up and drop off. Highly recommend
Easy going operation. No hassles. No attempt to upsell. In summary: all good
Made the process simple and efficient. Car was clean and well maintained, perfect for corporate travel.
Based on analysis of 4 reviews rated 1-2 stars for Shore Rentals
“The worst customer service extremely rude and unhelpful”
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Shore Rentals is a car rental service based in Auckland, New Zealand, providing a diverse selection of vehicles for both local and visiting customers. The company offers various car types, including economy, compact, SUV, and minivan models, accommodating a wide range of travel needs and preferences. Shore Rentals aims to deliver competitive rates, allowing customers to book directly online for enhanced savings. Targeting both tourists and residents, Shore Rentals focuses on delivering an efficient and user-friendly booking experience. Customers can conveniently select their desired pick-up and drop-off locations, as well as schedule their rental periods to suit their travel plans. With an emphasis on affordability and accessibility, Shore Rentals is committed to meeting the car hire needs of individuals and families exploring Auckland and its surrounding areas.
Shore Rentals receives overwhelmingly positive feedback from customers, with many praising the easy booking process and excellent service. Reviewers frequently highlight the professionalism and friendliness of the staff, noting that the entire rental experience is hassle-free and efficient. The cars are described as clean, well-maintained, and competitively priced, making them a popular choice for travelers. Many people appreciate the convenient location for pick-up and drop-off, which adds to the overall satisfaction. However, a few reviews mention issues with the rental process, indicating that some customers had less than ideal experiences. Despite these minor complaints, the majority of feedback reflects a strong sentiment of satisfaction. Overall, Shore Rentals is regarded as a top choice for car rentals, thanks to its great service and user-friendly approach.
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