Really friendly staff, nice and easy to book and pay for. Great service would recommend. 😊
Easy to book, pick up, and drop off. Clean car.
Amazing service, polite, helpful, good price, highly recommended.
The rental car was awful. There was something wrong with the ignition. The car would take 6/7 turns of the ignition key before the car would start. The car would cut out at low revs. The car cut out in the middle of the motorway. Supermarket car park
When planning our NZ visit from Western Australia it quickly became obvious that we needed a vehicle with some flexibility in the agreement at a reasonable cost. After doing the usual Google research Shore Rentals stood out as the organization we most thought appropriate to deal with. On vehicle pick-up & throughout the 3 week rental period our choice was vindicated. We experienced a couple of minor issues with the car which we associated with the road conditions in Coromandel that we had to travel through at the time. On passing back through Auckland heading north Michael fixed them when we called passed. At the end we were able to easily extend the hire period by a day which was a godsend for our travel timetable at the time. The Ford Focus delivered us the driving service we needed and more.
Good service good stuff
fast procedure
Great price, friendly service and upgraded to a Ford Focus from a Toyota Yaris free of charge. Good price on fuel with the Mobil fuel discount tag.
Excellent experience, my family have been renting cars from Shore rentals for some years now, always reliable & very convenient pick up & drop off. Cars in good condition.
Booking was easy to do on line and very obliging staff when requesting additional services after my booking had been confirmed.
easy to work with and great level of car presentation
Great service. Was on their website for about 5 mins max and got my booking done.
Easy of ordering, vehicle was very clean, easy to drive and served our purpose well. Returning the vehicle was simple and efficient.
Very easy process, helpful staff & a great car to drive.
Quick & efficient booking for my visit in April 2023.
I have used Shore Rentals previously and always found them to be good value and have good cars. I rented a Ford Focus last week and it was a great car, service at pickup and drop off was friendly and efficient. Definitely recommend to anyone wanting a good rental car in Auckland
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I found them very easy to communicate with, also had to change dates & this was done immediately without a hitch. Will certainly use this company when visiting NZ in the future.
Great location, good value for money, friendly efficient service.
Everything was ready for me when I arrived to collect car. The man at the desk was friendly, helpful.
Based on analysis of 4 reviews rated 1-2 stars for Shore Rentals
“The worst customer service extremely rude and unhelpful”
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Shore Rentals is a car rental service based in Auckland, New Zealand, providing a diverse selection of vehicles for both local and visiting customers. The company offers various car types, including economy, compact, SUV, and minivan models, accommodating a wide range of travel needs and preferences. Shore Rentals aims to deliver competitive rates, allowing customers to book directly online for enhanced savings. Targeting both tourists and residents, Shore Rentals focuses on delivering an efficient and user-friendly booking experience. Customers can conveniently select their desired pick-up and drop-off locations, as well as schedule their rental periods to suit their travel plans. With an emphasis on affordability and accessibility, Shore Rentals is committed to meeting the car hire needs of individuals and families exploring Auckland and its surrounding areas.
Shore Rentals receives overwhelmingly positive feedback from customers, with many praising the easy booking process and excellent service. Reviewers frequently highlight the professionalism and friendliness of the staff, noting that the entire rental experience is hassle-free and efficient. The cars are described as clean, well-maintained, and competitively priced, making them a popular choice for travelers. Many people appreciate the convenient location for pick-up and drop-off, which adds to the overall satisfaction. However, a few reviews mention issues with the rental process, indicating that some customers had less than ideal experiences. Despite these minor complaints, the majority of feedback reflects a strong sentiment of satisfaction. Overall, Shore Rentals is regarded as a top choice for car rentals, thanks to its great service and user-friendly approach.
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