Paid for a delivery 2 weeks ago
Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.
4.6
Excellent
696 reviews
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Review summary
Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Most expensive
Most expensive, rip off company I've ever experienced
CANNOT INSTALL OWN PRODUCTS
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .
Low confidence in service
For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.
Company details
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Contact info
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Website
shop.calorgas.ie
All reviews
696 total • Write a review
Showing 681 - 690 of 692 reviews
CH
Calor 12kg…for my BBQ
After purchasing a faulty Calor 12kg from Londis Texaxo garage on the Portsmouth Road Surrey and attempting to exchange which they refused. I contacted Calor in Guilford spoke to the most helpful chap Mark who arranged for an exchange for my faulty one the next day. Amazing service! George from Guildford arrived, polite and helpful with my new one and checked it and all in working order and took my faulty one away! I will now always use Calor in Guilford. Much appreciated too, for going out of your way for me. Top service!
Date of experience: May 7, 2020
IG
Very pleasant driver
Calor Gas order delivered by Bobby Richardson today.Very pleasant and friendly. Nothing too much trouble. Happy customer !!
Date of experience: April 30, 2020
SM
We have been using the Cranbrook office…
We have been using the Cranbrook office for our calor gas supplies for the last 7 years.We would like to thank Carol and her colleagues for the friendly and efficient way in which they dealt with our dilemma yesterday. We are currently self-isolating and ran out of gas at lunch time. We immediately rang the office and they managed to deliver our gas this morning. Thank you for getting us out of this jam at such a difficult time. Sandy and Sid x
Date of experience: April 3, 2020
JW
Calor gas / fish and chip shop
Norman Williams of calor gas has been collecting and delivering our gas bottles at Cemaes chippy for quite a few years now. We found his service to be a very professional nature. Polite and understanding and will go out of his way to help with any problems we have, being in technical for administration issues and we can rely on him for any problems to be sorted out for our small business. All our thanks to calor gas. From y WYGYR fish and chip shop
Date of experience: March 17, 2020
HB
Excellent service all year round
Excellent service all year round, driver gary always helpful and efficient, area whiston mersyside.
Date of experience: March 14, 2020
s
Wirral Calor Gas
Came in with my wife to see Wayne at Wirral Gas Centre, expert advice on a heater. Many thanks
Date of experience: February 21, 2020
MG
Wayne’s World. Wirral Calor Gas Centre
Called in to see Wayne at Wirral Calor Centre today as was after advice on a heater as my old had stopped working. Now looking at purchasing a new one, when I get paid. Thanks
Date of experience: February 21, 2020
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