Paid for a delivery 2 weeks ago
Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.
4.6
Excellent
696 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Most expensive
Most expensive, rip off company I've ever experienced
CANNOT INSTALL OWN PRODUCTS
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .
Low confidence in service
For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
shop.calorgas.ie
All reviews
696 total • Write a review
Showing 31 - 40 of 692 reviews
MS
Excellent service
Excellent service, great product, highly recommend
Date of experience: January 11, 2021
TS
Delivered quickly
Delivered quickly. Great piece of kit
Date of experience: January 11, 2021
FC
Ordered pigtails for propane cylinders…
Ordered pigtails for propane cylinders and everything went 100%. Delivery was excellent. Well done guys.
Date of experience: January 10, 2021
Ji
Arrived promptly
Arrived promptly. Very well packaged. The assembly instructions left a lot to be desired. Presumably the Chinese to English translation. It is mobile due to the wheels but need to be very careful of the glass tubes when moving the unit. Lovely effect when lit and heat output is quite good.
Date of experience: January 8, 2021
DO
I am delighted with the product
I am delighted with the product, delivery was really quick. Kind regards David.
Date of experience: January 8, 2021
DB
Excellent customer service
Excellent customer service. Received my product in tact and in time estimated
Date of experience: January 6, 2021
GM
Excellent service
Excellent service - quick and efficient . Would highly recommend .
Date of experience: January 6, 2021
RG
Good service prompt delivery
Good service prompt delivery
Date of experience: January 6, 2021
MC
Bought heater a month ago
Bought heater a month ago. Keeps cutting out less then an hour on no matter what setting. Then won’t restart for about an hour. Feels like starter but even when starting first time in the day it comes on and off about 3 times before it stays on. Very frustrating
Date of experience: January 6, 2021
BT
Very pleased with my purchase
Thank you calor gas I am very pleased with my stove and quick delivery Excellent service
Date of experience: January 5, 2021
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