Paid for a delivery 2 weeks ago
Paid for a delivery 2 weeks ago. Still no delivery. Wouldn't recommend. Biggest mistake I made switching from oil. You have no other option but to order from them. No other supplier. Terrible service.
4.6
Excellent
696 reviews
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💬Hasn't replied to negative reviews
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Review summary
Calor Gas Ireland is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Most expensive
Most expensive, rip off company I've ever experienced
CANNOT INSTALL OWN PRODUCTS
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND NOW CANNOT GET THE INSTALLER THEY RECONMENDED TO CALL ME BACK TO INSTALL IT! WANT THE WHOLE THING REMOVED ABSOLUTE TERRIBLE .
Low confidence in service
For several years we have had deliveries at or around the 25% fill level. Despite a note on our system to notify us of a delivery with 24hr notice, we've more recently not had this notice. The driver was able to advise us as its an automatic trigger no call will be received. Roll forwards, or current gas full level was 18% on Monday, with 15l usage (yes because we were using electrical shower as we had no advice of delivery). And still no notice of delivery. Whilst 18% may seem like a reasonable amount, when you've been 'trained' to expect a delivery at 25% what has changed, and why can a delivery date not be scheduled. The office also seems to have changed as each call (there have been 3 so far), has been answered by a different person.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
shop.calorgas.ie
All reviews
696 total • Write a review
Showing 21 - 30 of 692 reviews
TL
Item arrived extremely quickly and…
Item arrived extremely quickly and exactly as shown in the pictures, will definitely be back to shop again!
Date of experience: February 2, 2021
PO
Quick delivery of a solid functional…
Quick delivery of a solid functional item, good service.
Date of experience: January 24, 2021
MM
Online order of gas heater
I ordered a gas heater on line. It arrived early and in good condition. The goods were as advertised and I am very pleased with my purchase. Thank you Calor Gas
Date of experience: January 20, 2021
RP
Fixed castors
The order and delivery was fine. The operation of the heater is fine. The issue I have is that the back two castors are fixed making it difficult to manoeuvre the heater around. We are hoping to replace them with new castors.
Date of experience: January 14, 2021
Pl
Excellent service
Excellent service. Great quality heater with a highly elegant finish.
Date of experience: January 12, 2021
CD
Excellent
Excellent. Arrived very promptly. Easy to unpackage and set up. Working well and seems to pump out a fair amount of heat (only used on setting 2 so far). Looks great Very pleased.
Date of experience: January 12, 2021
CD
very good service
very good service , friendly and helpful. thank you
Date of experience: January 12, 2021
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