Shaws Department Stores

I recently purchased a duvet set from the Shaws online store. Unfortunately when I arrived it had a significant tear. Within 2 hours after emailing regarding the damaged item, I got a polite apology and told the matter would be handled. Wouldn't you know, the next working day as brand new duvet arrived in the post. I was thrilled, excellent customer care. Down 1 star due to it being damaged in the first place. Being honest, I didn't know what redress I was expecting but I definitely recieved the best. Side note: the duvet is gorgeous highly recommend.

I was browsing in Shaws Tralee week ago, spotted shoes that I liked. Asking Margaret for my size, she didn't have but offered to phone other stores. I could see Margaret was busy but she insisted on trying to get my size. Collected my very comfortable shoes today. 10 out 10 Margaret WELL DONE 👏. HAPPY CUSTOMER

Great to shop with, excellent service and prompt delivery. Always a great selection to choose from.

Don't have a Shaws store nearby so I have shopped online. Their website is easy to navigate and the delivery is super quick! Never any issues and I would definitely recommend. Some good deals available too!

Amazing quality and fantastic customer service team!

I ordered a Beautiful Clam shell light from Shaws Department store and unfortunately when it got here the top part of the shell wouldn't fit down into the clasp, plus we couldn't get the bottom off it it to insert batteries it was so dissapointing. But I contacted Shaws and they immediately sent me a replacement light and it is absolutely gorgeous. So I would rate them a ten for being so helpful and getting the resend sorted quickly 🙂

Great customer service and no hassle returns

Efficient service.good quality.

Got my shoes in good time at a great price.Im very pleased with them.Im very happy with my Shaws experience

Good value. Fast delivery.

Lovely to see such service from an Irish retailer, and you guys are a breath of fresh air away from the corporates. Speedy delivery and a lovely unexpected gift in with our purchases!!! Fantastic!!! :-) Thanks

Very fast delivery

I bought an egg chair. It could not be assembled as it was warped. There was also green marks on the slats. Really bad I sent I back

Fabulous fast delivery, good’s exactly as described… superb service.

Shaws dungarvan answered phone prompty and advised they would keep product for collection that i wanted Shaws in waterford did not answer phone on 3 attempts What a difference in 2 similar stores customer service

The ordering online was easy and straightforward…I liked that you kept me informed as to the status of my order…thank you … I will definitely recommend your website to friends and family who need clothing!!!

I recently visited the Limerick Shaws store & staff member Annemarie helped me she was so efficient pleasant & friendly & went over & beyond to make sure I got the correct item. Annemarie is an great asset to shaws & deserves recognition as her customer service was outstanding thanks Annemarie

Received the wrong order and requested it to be picked up to get a refund. I couldn't be told the pick up time so I waited all day from early morning for it to arrive. Was told the order failed so have no idea what happened. Still need the order to be picked up so I can get refund. Total nightmare

All great, very happy customer ☺️

Ordered my sandals, arrived two days later. Superb service. Delighted. So easy