Shaws Department Stores receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service.
Waited in a 5 HOUR QUEUE for to be told I’m not qualified for a item when I was 50 in the queue when I first showed up a...Read more
I rang Shaws electrical Athy at 11am on Tuesday 5 August to enquire about the availability of an undercounter freezer. I...Read more
I was very happy with all i ordered, many thanks
White Sfera girls pants is lovely. .. scalloped edges. Very happy with it.
Would have been a quicker delivery only storm stop that but it was worth the wait, curtains are of excellent quality and value for money and better again when you get them at sale price..
Great shopping experience with Shaws Carlow for my mum, the staff especially Catherine and Majella went above and beyond , thank you all the way from Clare
Re: delivery address update immediately following my online purchase. After many emails, automated replies, trust pilot one star evaluation and two Shaw responses, my goods , as advised (twice) this am, (16th Jan) are heading to the wrong address.
Visited this new Athlone store again yesterday and have to say that I was not impressed. I had been expecting it to be far more like the Portlaoise shop and was disappointed that the lighting and fixtures were a bit bland. Few nice pieces of ladies clothing and not too busy when I was in there. Overall, not what I had expected, but the staff were very friendly.
Good service pleasant staff
Great staff in Shaws Drogheda Especially Sandra who is excellent in her area of expertise Always helpful and knowledgeable and knows which product to recommend Thank you so much
Shaws need to address their dispatch issues or stop offering online service. This store shows very little respect to their customers by accepting orders and taking the funds in advance when they cannot dispatch orders in a timely manner especially at this time of year when delivery companies are stretched to their limit….3 to 5 days or in some instances even more is totally unreasonable
Love this department store generations of my family have shopped here but you’re getting 1/5 star ⭐️ review for the online delivery service. It’s terrible I could’ve walked into town to pick up the items I ordered online, I’m very busy with Christmas preparations but I would expect a faster delivery especially to a customer living a mile away from the store with local post - not DPD.
Very efficient online service. I would use again.
Very poor customer service for online shopping with regards orders. Would not recommend shopping online with Shaws.
Hi, I placed an order online on 26th November. On 27th, I was informed that 2of the 5 santa duvet sets that I had ordered were not available and remaining items were ready to be packed and sent to me. Fair enough. 5 days later again, I'm informed that the remaining 3 duvet sets are not now available! Today, a week after placing my order, I'm told (again!) that 'it looks like' the remaining items in my order is ready to be packed and sent to me! I have shopped in your stores for years and this is my first time shopping online with Shaws. It will also be my last.
Prompt, easy to use online service. True to size, quick delivery.
Very satisfactory experience with my purchases. Will be doing business with your company again
Lovely shop well laid out lots of wonderful things to choose very friendly staff. Great bargains.
My experience buying from ye was fantastic my boots arrived in a few days well pleased will buy again from ye
Great all round. Love de quality of ur clothes . Service is also great. And a bargain is always great 2 get also. Yes I wil certainly shop again with Shaws.
Hard to find jeans to fit hubby as he is 30 30 and likes stretchy dark blue, but shaws had just what he wanted. Thank you
Excellent Customer Services at Shaws Ireland Online.Hurried my order along,as needed within days.Thanks.Ger.
Its 1pm on Saturday and Shaws put 2 untrained girls on the till. Long queue. My mother has a poor hip and had to stand an wait. all they needed was another person to help. If something was wrong then one of the girls would leave the till. no one to call. When we finally get to the till we request the manager who returns with another girl in hand. So Paul already knew there is a problem with getting customers served efficiently. Customers time is just as important. Wannbe Manager Paul you can do with some serious customer service training, so you can train your staff. Shaws you want to up your game for Christmas.
Fast delivery, good quality 👌
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