Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total • Write a review

Showing 361 - 370 of 440 reviews
MA
5 out of 5 stars

Seneca is a great site for various…

Seneca is a great site for various courses I found it useful for both my alevels and gcses, and whenever I needed any help their customer service team were amazing!

Date of experience: May 24, 2021

RG
5 out of 5 stars

An oustanding resource

Seneca Learning is an oustanding resource for GCSE and A level students. Our granddaughter benefitted enormously. Seneca Learning is a great organisation to work with and I would unhesitatingly and unreservedly recommend them.

Date of experience: May 24, 2021

EO
5 out of 5 stars

Fantastic all round

Fantastic all round. Can’t fault a thing on it all.

Date of experience: May 24, 2021

EK
1 out of 5 stars

Renewed

Renewed - without prior notice. My card details have been kept without review. I have emailed you Seneca - and expect a refund without delay. My concerns as to how you are keeping card details, renewing without notice however are such that I will be informing the ICO. This is a sad thing to write - and a bad way to go out - why act like this when you offer such a great resource? Disappointing.

Date of experience: May 23, 2021

S

SJ

US

5 out of 5 stars

Good service

Just dealt with Olivia on sorting out an issue I had. She was knowledgeable, friendly and efficient, so I definitely rate their customer service. My daughter has been really happy to have this available to her.

Date of experience: May 20, 2021

AK
5 out of 5 stars

One of the best revision methods!

Seneca helped me so much with my revision over the last few months, the team was very helpful and answered every question I had and I couldn’t recommend it more for students who are struggling with revision methods! It has you covered for GCSE’s and A-Levels.

Date of experience: May 20, 2021

BB
5 out of 5 stars

Wow!

Wow! I was actually using Seneca right now for revision, but it was so good that I felt the urge to give it a 5-star rating. Its too effective!

Date of experience: May 18, 2021

GP
5 out of 5 stars

This is an excellent service both in…

This is an excellent service both in terms of the teaching and revision provision and also their customer service. Thank you Seneca I highly highly highly recommend you.

Date of experience: May 14, 2021

LS
1 out of 5 stars

bad hooble jooble

bad hooble jooble

Date of experience: May 14, 2021

IA
3 out of 5 stars

Okay

I see the concept of Seneca. However I feel as though it is not sufficient in active recall. It is borderline muscle memory. It’s a great concept. Just not fully there yet. Also, great staff

Date of experience: May 14, 2021

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