Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total • Write a review

Showing 351 - 360 of 440 reviews
G
5 out of 5 stars

Brilliant support for GCSE revision

My children both used Seneca for GCSEs and even though both have very different learning styles, both found it very helpful for certain subjects they needed extra help on. Seneca definitely took some stress out of revision and helped increase their grades too.

Date of experience: July 26, 2021

S
5 out of 5 stars

Really pleased with support provided

Really pleased with support provided. Would recommend.

Date of experience: July 19, 2021

BH
5 out of 5 stars

The Perfect Learning Tool

Seneca helped me so much with both my GCSEs and A Levels. I bought a premium subscription for the latter and I don't regret it one bit. It was instrumental to me getting mainly 9s and 8s in my GCSEs and though I don't have my A Level results yet, I'm predicted to get three A*s and that is partially thanks to Seneca. Amazing learning tool that I'll be recommending to everyone I can find. Thanks Seneca!

Date of experience: July 14, 2021

MS
5 out of 5 stars

Extremely helpful, brilliant customer care

Seneca was extremely helpful for A level study and Olivia dealt with a query from us in a friendly and highly efficient way, much appreciated

Date of experience: June 28, 2021

a
5 out of 5 stars

Worth the money

Really excellent support given to my daughter in preparation for her A-Levels, particularly Biology. The instant answers from real people is a brilliant feature. I felt my daughter got real value from Seneca.

Date of experience: June 23, 2021

WP
5 out of 5 stars

very good

helpful and very easy to use learning device. helping school work

Date of experience: June 13, 2021

C
5 out of 5 stars

Great customer service

My subscription automatically renewed, but we no longer needed it as my son has just finished school. Olivia was extremely helpful with cancelling my subscription and refunding the renewal. Fantastic customer service 😃

Date of experience: June 11, 2021

DE
5 out of 5 stars

Fantastic resource and customer…

Fantastic resource and customer service. Highly recommended

Date of experience: June 6, 2021

M

MC

US

5 out of 5 stars

Seneca learning was a fantastic…

Seneca learning was a fantastic resource for my child during their GSCEs. The tutor support was brilliant and really gave her a lot of confidence. When we didn't need it any more there was an issue with cancelling our subscription but the team responded quickly and the problem was resolved immediately. I would definitely recommend it and we will be looking to sign up again for A levels.

Date of experience: June 2, 2021

D
5 out of 5 stars

Seneca is wonderful

Seneca is wonderful. It really helped my son boosting his confidence and his grades. He went from a 3 to a solid 5/5 in science very quickly and he now wants to study science long term. The tutors are brilliant and really helped him practice answering exam questions with very helpful feedback. I can’t recommend it more highly. My son has severe dyslexia and Seneca really helped. Brilliant service and support.

Date of experience: May 31, 2021

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