Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total • Write a review

Showing 371 - 380 of 440 reviews
JB
5 out of 5 stars

Excellent customer service.

Customer service was excellent. The person who I dealt with (Olivia) was quick to respond, promptly actioned what I'd requested and was overall polite and professional in her manner. Very impressed.

Date of experience: May 13, 2021

T
1 out of 5 stars

Scammers

Scammers rip off merchants,

Date of experience: May 12, 2021

GJ
5 out of 5 stars

Can't fault them for the learning…

Can't fault them for the learning experience and also when I forgot to cancel the ease of getting a refund.Excellent .Thank you.

Date of experience: April 8, 2021

A
5 out of 5 stars

I love Seneca learning!

I love Seneca learning! As a secondary student, it helps me ace my exams and perform better at class. Thanks to Seneca learning, my Geography has gotten better as well as my Science! Definitely plan on using it in my GCSE!

Date of experience: April 7, 2021

MP
5 out of 5 stars

Absolutely fantastic learning platform

Absolutely fantastic learning platform, much better than how I see our children learning today Just like the Syllabus that I used to be taught, easily comprehensible, step by step process plus it adapts if you get the answer wrong so you comprehend the questions. Huge learning library, with all subjects catered for. This was a godsend for both my 15 and 11 year olds over lockdown Couldn’t recommend highly enough if you and your children are struggling with today’s learning in schools.

Date of experience: April 5, 2021

CB
5 out of 5 stars

Excellent service and helpful staff

Excellent service and helpful staff

Date of experience: March 24, 2021

WM
5 out of 5 stars

Very friendly customer service

Very friendly customer service, and quick responses. They were able to fix my problem and be helpful

Date of experience: March 23, 2021

RF
5 out of 5 stars

A Really Helpful Website

Seneca had really been a helpful website to me especially during the unprecedented times of lockdown. When we had no proper access to resources, Seneca provided it all. Would recommend it to anyone.

Date of experience: March 21, 2021

S
5 out of 5 stars

Great education service

Great education service. Really helped with my son’s GCSE revision keeping him motivated and involved. Highly recommend the Premium package Good fast and efficient service too with a quick no fuss resolution of a small payment issue. We will be back when our next son gets to year 11. Thanks

Date of experience: March 18, 2021

RW
4 out of 5 stars

good learning experience

good learning experience

Date of experience: March 13, 2021

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