Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total • Write a review

Showing 321 - 330 of 440 reviews
nq
5 out of 5 stars

A-level revision using Seneca

I used Seneca during my GCSEs and now to study for my A-levels. I believe it has been detrimental in helping me acquire the knowledge of the content needed for my exams. I would definitely recommend it

Date of experience: June 8, 2022

gm
1 out of 5 stars

Auto renew - cheeky

I don’t like that you auto renew and take money without asking.

Date of experience: June 3, 2022

BS
5 out of 5 stars

Brilliant service

Brilliant service I used to study for my GCSEs and aspects of my A-Levels I found the format effective and helped me to memorise the information, I want to extend a huge thanks as I stupidly left by subscription on having finished A-Levels and was charged an additional free, but I reached out to Seneca support and refunded me the full amount, this process was simple and they could have easily said too bad and kept my money but it shows they truly care about their customers

Date of experience: May 14, 2022

J

Ja

US

1 out of 5 stars

Non existent a level content

THE A LEVEL IS ABSOLUTELY RIDICULOUS. THERE'S PARCTICALLY NOTHING THERE. THEY HAVE THIS THING CALLED HYPERLEARN WHICH IS BASICALLY 10 SENTENCES TRYING TO SUMMARISE A WHOLE A LEVEL TOPIC. THEY WON'T EVEN LET ME GET A REFUND EVEN THOUGH I'VE SPENT LESS THAN AN HOUR ON THE PREMIUM CONTENT! HOW THE HELL AM I SUPPOSED TO KNOW WHAT THE CONTENT IS LIKE, TO WANT A REFUND WITHOUT USING IT! IT'S ABSOLUTELY RIDICULOUS! I WILL NOT BEING USING THIS SITE AGAIN IN THE FUTURE. PHYSICSANDMATHSTUTOR IS A MUCH BETTER FREE ALTERNATIVE!!!!

Date of experience: May 8, 2022

TB
5 out of 5 stars

Seneca was an amazing experience for my son

Seneca was an amazing experience for mu son. It helped him progress in his learning a lot and helped him improve exam scores. I would greatly recommend exams.

Date of experience: May 5, 2022

MA
1 out of 5 stars

After every good comments this…

After every good comments this unknowingly changes into different subjects

Date of experience: April 21, 2022

ae
5 out of 5 stars

Very good tuition platfotm for…

Very good tuition platfotm for independent learning. Quick response to queries and excellent customer service.

Date of experience: April 3, 2022

T
4 out of 5 stars

My children have used Seneca for the

My children have used Seneca for the last couple of years and really benefited from it.

Date of experience: March 29, 2022

HS
1 out of 5 stars

False advertising

False advertising! They claim that the tutoring is available anytime, but actually it is for limited hours of the day through Discord. When my daughter got stuck with the Physics questions, she posted her question and had to wait an hour for the tutor to get back to her. She admitted that she was confused as well and that she would look into it, but my daughter never got any response back. Also, my daughter's grades went down when she used Seneca as her prime study source. Moreover, as mentioned by some other users, some of the answers to the questions are incorrect, leading my daughter to have to ask for outside verification. Another problem is that, with Physics for example, if you get the question wrong, there is no explanation to teach you how to do it correctly. Seneca learning has a good concept, but the service and material just isn't up to what they advertise.

Date of experience: February 26, 2022

L
1 out of 5 stars

Highly unimpressed and disappointed…

Highly unimpressed and disappointed with Senecas service- dipped three grades since using SORT IT OUT SENEC DO BETTER

Date of experience: February 14, 2022

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