Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

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Showing 331 - 340 of 440 reviews
SR
5 out of 5 stars

Seneca Learning

Seneca Learning has been SO useful for my children this year, doing GCSE's and A Levels. I have used both Seneca Discord (which enables students to ask questions or upload work for marking) and the 1:1 tutoring service, which has been really excellent. Feedback has been excellent and communication quick and helpful. However, previously, we also used the basic Seneca and that is also really worthwhile. I discovered the site during lockdown and it enabled my children to cover a good deal of learning material and question what they were learning, but I really recommend the full package for best results.

Date of experience: January 27, 2022

BJ
2 out of 5 stars

Incorrect info in places?

I used to use this all the time for gcse I started using the AQA A-Level psychology course and its not good, some of the information is blatantly wrong? I had to research elsewhere for the correct information. The the ao3 is absent from some topics and even when it is there, most of the time they are weak points :( Im really struggling to find websites to quiz myself and thought seneca would be great :(

Date of experience: January 13, 2022

HH
5 out of 5 stars

Honest addictive learning

I was initially sceptical but then saw how my brother in law fell in love with it. His grades dramatically improved and what Seneca promises it delivers. I would advise you to go ahead wholeheartedly with the premium package. Best of luck. P.s. special thanks to Olivia from customer services and she is amazing

Date of experience: December 27, 2021

ZM
5 out of 5 stars

10/10 so hallal mode

10/10 so hallal mode, top 5 fortnite youtubers who have sworn, 1. Alli A. morgan ash likes fortnite nudes #nothallalmode

Date of experience: December 15, 2021

DB
5 out of 5 stars

You really wont be disappointed with…

You really wont be disappointed with any purchase from Seneca. The work provided is upto date and very useful. Olivia at the customer services is amazing she has been very helpful answering all my questions.... seneca I will be back.

Date of experience: December 5, 2021

J
1 out of 5 stars

Money Grabbers - Be Warned

I completely agree with the previous review. I did not know that by signing -up there is an automatic renewal policy. From receiving both my invoice and receipt on the same day I tried to telephone Seneca to cancel my subscription - my child did not use the service for over six months. The telephone just goes on to an automatic response and they don't answer your emails. I believe this is deliberately done in the hope that you will give up and they will keep your money. Please consider using someone else !!!!

Date of experience: November 25, 2021

I
1 out of 5 stars

I signed up for children during…

I signed up for children during pandemic and I believed it was a for a year subscription but to my dismay it was automatically signed for the next year and Seneca refused to give the money back even though I complained straight away. An online learning company doesnt have a support contact or customer service is shocking. I wouldnt trust them and I am more worried that there could be a charge for another third year.

Date of experience: November 22, 2021

S

Sam

US

1 out of 5 stars

Terrible site has nothelped my child…

Terrible site has nothelped my child whatsoever and he still struggles

Date of experience: November 16, 2021

SH
5 out of 5 stars

Seneca was valuable for gcse revision

Seneca was valuable for gcse revision , would definitely recommend. Customer service was excellent and very efficient, a girl called Olivia could not have been more helpful, many other major companies would do well to have staff like her.

Date of experience: November 16, 2021

T
5 out of 5 stars

Seneca is a great resource

Seneca was a great tool for my son while he did his GSCEs and I'm sure without it he wouldn't have done so well. Thanks!

Date of experience: October 28, 2021

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