Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total β€’ Write a review

Showing 311 - 320 of 440 reviews
E
5 out of 5 stars

Excellent

My son had Seneca for his GCSEs and A levels and credits his good results to the programme. It's excellent and the company is very well run. When my son finished his A levels and we were mistakenly billed, I wrote them to let them know. They immediately arranged a refund and they were very professional. A great way to study and a great company. Highly recommend.

Date of experience: August 30, 2022

tl
5 out of 5 stars

Outstanding app - photos need to be changed

My exam board is WJEC and the Biology and Physics GCSE non premium courses are absolutely amazing. The chemistry course however is said by teachers that it is not recommended but I’m sure that’s only for WJEC. The only enquiry I have is that the photos shown aren’t all specific to the course. E.g during the course β€œCell Division” when explain what occurs during Meiosis and Mitosis regarding the nucleus splitting and the chromosomes separating, the photos are of two faces and a coconut. It would be handy if those photos would be of a nucleus splitting and chromosomes separating. It does however include them late on when the questions pop up which I why I will still give 5 stars. Thank you! -Amazing app.

Date of experience: August 23, 2022

JT
5 out of 5 stars

Thank you for everything!

Thank you for everything!

Date of experience: August 22, 2022

EP
5 out of 5 stars

Great resource and excellent customer service!

Seneca really helped my son when he was missing lots of school. With Seneca he was able to keep studying for his GCSEs. The customer service is excellent. I would highly recommend this to anyone!

Date of experience: July 21, 2022

t

tom

US

5 out of 5 stars

We've been most impressed with their resources and customer service.

We've been most impressed with the resources available throughout our membership. When it came to not being necessary, the rapid customer service, by Olivia, to help us cancel our membership was exemplary. Thanks

Date of experience: July 20, 2022

E

EJC

US

5 out of 5 stars

Amazing service

Amazing service - allowed my son to go in to his GCSEs feeling confident and super well supported

Date of experience: July 8, 2022

HF
4 out of 5 stars

A great "revision" resource but not for "learning"

Seneca Learning was an extremely engaging experience for me when I first started using it. The revision cards and interactive questions felt like an absolute wonder as I could make revision notes or flash cards with info and then immediately engage with the info. However, reading revision cards are not the best way to learn info especially when there is very little content-specific videos, not much detail is put into it, and not very easy to review . There were many times where a refresh would be asked and provide little change - a majority of the content is also locked behind premium pay wall - and personally I am not a fan of the UI itself. But it is still great for revising what you already know and a lot of free courses are available for GCSE, A-levels and etc.

Date of experience: June 25, 2022

E

Ed

US

1 out of 5 stars

Great website design, but content full of errors.

I began the A-Level English Language course and found the site to be well designed and engaging. I wish that I could continue using it; however, the early material with which I am already familiar contains so many errors that I simply can't trust the remaining content.

Date of experience: June 23, 2022

AH
4 out of 5 stars

Best Revision Platform For Multiple Subjects

This is by far the best revision platform for any subject! Not only does this website allow you to revise primary and secondary courses, but also A Level course, which is just the next level of revision! I learned so much, and I have used this platform for over 2 years now, and not only is it easy to use, it also is incredibly engaging! I even learnt things that I haven't even covered in school! I definitely recommend to students all over the globe!

Date of experience: June 20, 2022

PM
4 out of 5 stars

Impressive.

It was great motivation to study with such an engaging platform and provided great structured courses which I liked during my GCSEs, with useful knowledge questions along the way that made me confident I was making progress with the content. Seneca also have a great customer service team who want to help and are quick at responding to questions with their system. Impressed with the premium experience overall too and was happy to support the platform through it although the free version itself has most required features.

Date of experience: June 14, 2022

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