Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total β€’ Write a review

Showing 291 - 300 of 440 reviews
ZC
3 out of 5 stars

Very confusing

Very confusing, Premium is too expensive. They try to put memes in to make us like the website. In reality, it is just cringe

Date of experience: February 8, 2023

H

HDL

US

5 out of 5 stars

Easy to use lots of relevant courses to…

Easy to use lots of relevant courses to chose from.

Date of experience: February 7, 2023

NS
5 out of 5 stars

Seneca is excellent for teachers and parents

As a teacher and a parent I love using Seneca. My students find it easy to use and I can see easily how they are learning and address any gaps. I also use at home with my daughters who are studying for their GCSEs. Can't rate highly enough.

Date of experience: January 16, 2023

ab
1 out of 5 stars

1 star

there website is terible it gives you questions over and over again the same question and in alsmost every task i gives you a queaston with the wrong anser also i bought premium and it keeps tleeing me to spend more to get more stuff

Date of experience: January 15, 2023

β€œ
3 out of 5 stars

I have requested refund with in 14 days…

I have received refund. To all parents please check with your teachers before buying any products .because it can be difficult to get money back when it leaves your account. I believe the team and conditions are confusing. Has I understand it you can buy the product but don't use it uf you do use it within 14days cooling period it becomes invalid. I appreciate you for finding hart to refund my account. 11-01-23

Date of experience: January 10, 2023

NG
5 out of 5 stars

Best website :)))

Super helpful, easy to use, fun, amazing. Thank you seneca!!!

Date of experience: December 1, 2022

N
3 out of 5 stars

I DESPERATELY NEED A REFUND, I HAVEN'T USED THE PACKAGE FOR MORE THAN TWO WEEKS

When i discovered seneca i thought i had hit the jackpot and i started pressurising my mother to pay for the premium package. i thought it was going to help but there is too little content and i don't see the premium package worthwhile. my mom struggled to gather money to pay for seneca premium and i'm so distraught that i wasted my mom's money. she paid ten days ago. can you please refund PLEASE. seneca premium is absolutely useless. i feel so bad for wasing my mom's money. i know you guys don't refund but please make an exception i beg you. Edit: Thank you to the Seneca support team for reaching out and being very considerate to give me a refundπŸ™

Date of experience: November 25, 2022

KP
5 out of 5 stars

Really good for GCSE and A-Level

Really good for GCSE and A-Level - My daughter loved it - also very helpful to sort our auto-renewal membership when no longer needed.

Date of experience: November 25, 2022

M
5 out of 5 stars

3 of our kids did A levels using this…

3 of our kids did A levels using this regularly. Not going to get you A grades but an invaluable tool in consolidating the knowledge aspects of the course. Free service is great but the paid features are definitely worth it if you can afford it. Thank you team Seneca!

Date of experience: October 26, 2022

PS
2 out of 5 stars

Good, But Frankly Annoying

Seneca is a good learning site. However, its as if they do not take the revision seriously. By putting in Gifs in the revision lessons, they've really distracted me from learning and anyways, they are not funny...

Date of experience: October 26, 2022

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