Review summary

Seneca Learning receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

C
Constantly logs me out and loses my progress

When it works, it's pretty decent, even the free version. The problem is that it doesn't ! It constantly logs me out, regardless of which browser I'm using (cache cleared, etc). I can be typing on the last question of a section and it pops up with the "You haven't logged in for a while." Sometimes barely an hour has passed! It doesn't save your progress, either, so clicking 'log in' will lose everything you've done up until then in that section - notes, working, thinking, answers, etc. It's incredibly frustrating and I've reported it a few times via the "Does this keep happening?" button, but I haven't heard anything back. I'm sorry, but it should save a state with your progress at the very least, so that when you log in again, you can carry on from the question you were on. For it not to do that is just poor programming / software design.

MS
My son benefited hugely from it

My son benefited hugely from it, he said it really helped. The team , especially Olivia, were knowledgable, polite, friendly and very helpful. Can’t recommend them enough, thank you!

c
Good variety of resources

My son used Seneca Learning for GCSE revision and found it to be really useful. We upgraded to premium after he had used the basic package in school. He liked using the mini mocks and the fact there was a variety of options for revision resources. The customer service was also really good.

A
Easy to use

Easy to use, large selection of courses and very useful when the school uses it too!

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All reviews

444 total • Write a review

Showing 171 - 180 of 440 reviews
DD
5 out of 5 stars

I don't know much about Seneca, but...

I don't know much about Seneca. But my son credits Seneca for getting through better than expected GCSE results. As a parent, that's worth so much more to me than the fees and subscriptions. Plus, when a billing issue arose - it was sorted quickly and fairly. I couldn't recommend it more. Dx

Date of experience: February 26, 2024

PA
1 out of 5 stars

Horrible for school

hate using this app for school just anoying to use and boring its all american for science so they use different symbles says most things are wrong when they are write is not helping me learn if not its making me worse at school id also learn more of off a roblox obby than this app

Date of experience: February 19, 2024

CE
5 out of 5 stars

Great product and customer service

My daughter has found Seneca really useful for GSCE revision, would highly recommend. Customer service is brilliant, quick and efficient response to emails.

Date of experience: February 19, 2024

AC
4 out of 5 stars

Used for GCSES

We used Seneca for GCSEs last year and found it to be very effective for revision and in helping to organise information into the most useful format.

Date of experience: February 19, 2024

OB
5 out of 5 stars

Seneca Costumer Service

Very good costumer service I have a girl called Olivia she really helped me out but 5/5 experience would definitely recommend.

Date of experience: February 16, 2024

TU
5 out of 5 stars

Seneca has been an amazing experience…

Seneca has been an amazing experience for my son. Highly recommended.

Date of experience: February 15, 2024

A
5 out of 5 stars

I highly recommend Seneca to all…

I highly recommend Seneca to all students. It helped me with my GCSEs, and you can download your app on your phone. Seneca offers over a thousand courses and events! You may also look for prior papers for your GCSE study. It also includes mock tests, XP boosters, and the option to add additional courses to your library! Thankyou, Angelina

Date of experience: February 12, 2024

c
5 out of 5 stars

Excellent system

Excellent system, time saver for teachers. Well supported and very helpful people who are quick to respond to queries

Date of experience: February 9, 2024

C
5 out of 5 stars

Time savings , student engaging tool that has been proven to enhance learning.

I use SENECA everyday as a mathematics and computer science teacher and the material really engages the students and they can go back and do the same one for revision as the questions change in response to them. It is a wonderful tool to set homework as it can be easily used on any phone, tablet or PC. Feedback is given via traffic lighting the sections so students know their strengths and areas for improvement. I would get the parents involved and get them to create an account (it takes 5 minutes maximum) so that they can join to their child’s account and get feedback on a “real time”. The data can be conveniently downloaded to Microsoft Excel and stored to write reports. I can’t recommend this program highly enough. William.

Date of experience: January 29, 2024

T

Tim

US

1 out of 5 stars

GDPR Breach

use data gained from students using service to create and market private tuition courses

Date of experience: January 24, 2024

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