Sell My Home | Estate Agents Reviews

We have used SellMyHome twice - early last year when we sold our own home and most recently to sell our daughter's home - they have literally saved us thousands of pounds! Do not use the online valuation - we found this to be very inaccurate. Use your common sense, or a local estate agent for a free valuation. However, the rest of the service is excellent. We liked the fact that we were in control of the viewings and could contact the viewers directly - it simplifies matters when you cut out the middle-man. The staff are extremely friendly and helpful and supported us through the whole process to completion. We would certainly recommend them and would use them again in the future.

Fantastic service from start to finish. Anna guided us through the sale and provided advice and support throughout. Sale went through with minimal fuss. Wouldn’t hesitate to recommend.

Anna Willis was fantastic! She was always available to answer any questions and kept me updated on the process. She listened to any questions or concerns I had and always gave me great advice. She really cared about doing a good job! The photos and virtual tour were excellent quality and really did the house justice. Anna and the team gave me excellent advice on what price to put the house on at and then quickly booked in a number of viewings as they came in. The whole process was managed very efficiently and enabled us to receive an offer within 2 days of putting the house on the market! Sellmyhome was incredible value for money and there were no hidden additional charges. I couldn’t ask for anything more from them. I highly recommend their service!

Laura Anderson has been amazing throughout an elongated house sale. She is very efficient & easy & pleasant to deal with, not to mention extremely patient with purchaser's legal team. I thoroughly recommend Laura & her colleagues at Sell My Home & wouldn't hesitate in using them again.

My experience of selling my property with the company was not good due to having a poor account manager and basically paying out for zero service. This person has since "left" the company and the director of operations has made a real effort to discuss the issues and to find a good solution to the problems. I think the company believe in their brand and are keen to ensure that customers are treated well and issues resolved.

I would really recommend Sell My Home - we had lots of high quality viewings and Laura and all the team we dealt with were brilliant and on hand to help us through viewings, negotiations, fast-tracking our exchange, right through to completion. I would have no hesitation in using them again and encouraging others to do so!

Seamless for first time buyer. From the virtual walkthrough on the website (which feels like you are actually in the flat!) to the service from the estate agents and account handlers it was seamless and friendly. As a first time buyer it can all seem very overwhelming but they were very patient and put me at ease. Anna, my account handler, was absolutely amazing. I wish everyone I had encountered through the whole buying process was as approachable, understanding and clear. RECOMMEND!!!!!!

Had three times more viewings with this company than i had with three different estate agents they were polite courteous and kept me informed all the time Laura and the team were brilliant i cannot recommend a better company

Overall I was very impressed with sell my home. Pictures were taken very promptly and professionally and the ad was up the next working day. Viewings came through straight away and were set up at my convenience, and the customer service from sell my home was excellent throughout. All of the staff I spoke to were extremely knowledgeable and helpful at all times and I would thoroughly recommend to anyone looking to sell their home.

Great low cost service. I used sellmyhome after being caught up in the emoove demise and was surprised at how professional and quick their service was. I was lucky enough to make use of the half price offer which made it exceptional value. The agents were in regular contact, very polite and efficient at getting back to me and progressing the sale. I had four offers in my first 2 days of viewing. The photography was excellent. I would definately use sellmyhome again.

We would like to thank Anna, our account manager, for her service and support during our recent sale. She did a fantastic job, which resulted in, over 10 offers and us achieving £15k over our asking price and completion in just 6 weeks! We listed our property just before Christmas and had accepted an offer, thanks to the online booking/viewing system which allowed us to schedule viewings at a convenient time for us, all before the high street estate agents had even returned from their Christmas/new year annual leave. Anna liaised with our buyer, who also had nothing but praise, to ensure the process kept moving and we met our target move date. She was easily contactable via phone, text and email throughout and when she was out of office we were able to speak to someone who picked up her work in her absence, which was very refreshing. We have nothing but praise for the sell my home team, their product and pricing. We have already recommended Sell My Home to half a dozen friends and will never consider using a high street agent again!

A big thank you to the SellMyHome team (and in particular, Laura and Tom) for all their help through the conveyancing process. From helping us with our initial sale negotiations, through to dealing with tricky estate agents, SellMyHome were always available to help guide us through the process successfully. Highly recommended.

After doing much on line research, we decided to use SellMyHome to help sell my parents house, following poor service from high street agencies who's answer to everything seemed to be 'drop the price'. SellMyHome never once suggested this, in fact quite the opposite. Their photo's of the house, and follow up to viewings was outstanding. I have no hesitation in recommending their services and will definitely be looking to use them when we sell our own house. Very happy!.

We bought our new home with the help of Harry at sell my home. The communication was second to none and we felt updated throughout the process. Harry was exceptional and the personal service made the process so much smoother. I would definitely recommend using Sell My Home if you’re planning to sell your property! Thanks again!

We decided to use Sell My Home after reading the wonderful reviews on Trustpilot. I was somewhat sceptical at first because (a) we had never used an online estate agent before, and (b) the reviews seemed almost too good to be true (97% excellent!). We chose the pay up front option, which wasn't the cheapest compared to other online agents, but was still a huge saving on the traditional commission-based model. From the moment I picked up the phone, every experience I had with SMH was positive. The registration was easy, the photography was excellent, and customer service second-to-none. After our house want up for sale on the Thursday, we had several viewings on the Saturday, and had accepted an offer on the Monday. Unfortunately, our buyers had a change of circumstance and pulled out of the sale 2 months later. Another 30+ viewings and 6 months later, we have finally moved into our new house. I can't praise Harry enough for all of his hard work in getting us over the line. He was always there providing support and guiding us through the process. His effort and commitment to helping us get the sale couldn't have been greater. He's a credit to SMH and his profession. I owe that man a beer! All in all, I can't recommend SMH enough. They are offer an excellent product at a very competitive price, but what makes the real difference is the people. Whoever you deal with is friendly and professional, and they all seem genuinely aligned in doing the best for their customers. I'll be recommending SMH to all of my friends.

Faultless, I couldn’t recommend them more highly. Harry’s expertise, diligence and commitment were second to none. He sold my home in 3 weeks for the asking price in a difficult market. Although I paid up front, Sellmyhome’s motivation and personal service could not have been improved. Their model works well because they focus on the quality of the property’s on line presence, I had offers from more than half of the people who viewed my house. My experience of high street agents is that they send a lot of people round but few who are actually very interested. Sell my home appears to be a small but experienced and highly motivated team. I wouldn’t use anyone else.

I was really pleased with the product and service from sellmyhome. Found it easy to use - and the updates and assistance over the phone was frequent and helpful. Would definitely recommend and use again for future moves.

As a buyer, Sellmyhome are poor to deal with. They almost refused to send me a Home report & why should I sign up to their website just to be able to ask a question about the property? Their reps have never seen the property & have no idea of the location, so there is no point talking to them. As a buyer, I would in future avoid any house advertised with them. Sellmyhome complained to Trust pilot about this review.

I had heard about online estate agents before with mixed reviews and when it came to sell my house I decided to check them out for myself. Obviously the reduced cost is the biggest draw but I was worried that may mean a lack of standards/ local knowledge/personal service etc. I approached a couple of agents with initial enquiries and found them slow off the mark and slow to reply to emails. However, I had a completely different experience with Sell My Home. Having contacted them on a Saturday evening I was completely surprised and impressed to get an immediate response from Tom Hardcastle answering all my queries and following it up with a telephone call the next day. Tom continued to answer all my queries and assigned me a personal account manager Laura Anderson to manage my house sale. Laura was just as impressive as Tom, showing excellent knowledge of the current market and trends, plus local knowledge from online sales. Laura gave sound advice throughout and was incredibly patient with my anxious phone calls after viewings. She chased people for feedback and, once I had secured the offer, managed the whole process and chain for me until exchange and completion, chasing estate agents, solicitors and giving me regular updates. Laura truly is amazing at her job! The standard of service was way above a high street estate agent but the most important thing for me was that everyone I spoke to at Sell My Home were friendly, genuine and trustworthy. I have always hated the money grabbing duplicitous nature of estate agents but these guys are certainly a different breed. I would not hesitate to recommend them to anyone looking to sell their home. They really are fantastic plus I saved thousands in commission on my sale! Sarah from Kent.

Great service, friendly staff, Charlie helped me through the whole process, I will definitely use sellmyhome.co.uk again in the future.