Selected Software is a computer and software company that likely provides software solutions and technology services to businesses and individual clients. The company may offer software development, implementation, or distribution services across various applications and platforms. As a technology-focused business, Selected Software presumably works with clients to address their computing and software needs through customized or existing software products.
Reviewers frequently report negative experiences with Selected Software, citing customer pain points more often than praise. Common complaints include nicht, keine, nach, habe.
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A smaller set of reviewers mention positives such as alles, habe, kann, nicht. Overall sentiment is predominantly negative based on 24 reviews and an average rating of 2.5 stars.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.5
24
100%
● Low
2.5 / 5 overall
=
24 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.3▲ 2.3
12-month avg
2.4
All-time
2.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
1.3
3
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
1.0
1
Apr 25
1.0
1
May 25
—
0
Jun 25
2.0
1
Jul 25
4.0
4
Aug 25
2.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 24 most recent reviews.
Top praiseof 8 positive reviews
Customer service25%
2 mentions
“Hi, habe mir über den Shop ein SpotifyPremium Abo gekauft”
On “Customer service” · Apr 19, 2023
Top complaintsof 16 negative reviews
Payment issues19%
3 mentions
Spam13%
2 mentions
“Gekaufte LIzenzen funktionieren zwei Wochen nach der Bestellung nicht mehr”
On “Payment issues” · Nov 11, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
Habe zum 10-jährigen Bestehen von selected-software einen 1-Jahres Account für Netflix bestellt. Anfangs hat er funktioniert doch nach 3 Monaten war Schluss. Dann bekam ich einen 1-monatigen Zugang als Übergang bis der Account wieder laufen sollte. Das war dann ein portugiesischer Account.
Der Restbetrag wurde mir umgehend erstattet.
Leider sind auch wir auf dieses Unternehmen hereingefallen. Haben uns einen Spotify Premiumzugang gekauft, und angebliche Zugangsdaten (ID und Passwort) erhalten. Auf mehrere Mails wurde uns immer wieder die selben Zugangsdaten gesendet, mit der ein Registrieren/Anmelden bei Spotify leider nicht möglich war. Nach dem wir den Rücktritt erklärt hatten waren plötzlich alle E-Mailadressen des Unternehmens nicht mehr verfügbar. Entgegen der Ankündigung auf der Webseite ist auch keine Zahlung über Pay Pal möglich gewesen, und es gibt auch keinen Telefonkontakt. Eine über 50% 1-Sternebewertung sagt auch das seinige aus.
Wir haben daher unseren Rücktritt erklärt, die Angelegenheit unserem Rechtsschutz übergeben, einen Käuferschutz bei Amazon Pay beantragt und werden nach 7 Tagen, soferne keine Rückzahlung erfolgt auch eine Strafanzeige bei der Polizei/Staatsanwaltschaft einbringen. Ich hoffe das hier nicht allzu viele Kunden auf die Machenschaften dieses nicht existierenden Unternehmens (Löschung am 12. Februar 2021aus dem Handelsregister) hereinfallen werden.
Nachtrag: nach massivem Druck wurde uns der bezahlte Betrag soeben rückerstattet. Deswegen haben wir die ursprüngliche Bewertung mit einem Stern auf 2 Sterne geändert - wir möchten ja nicht unfair sein. Alles in Allem bleibt jedoch ein fahler Nachgeschmack. Zumindest entfällt nun der ganze Aufwand einer Klage und Anzeigenerstellung.
We offer a wide range of software including operating systems, productivity suites, antivirus programs, design software, and business applications. Our inventory includes both new releases and legacy versions from major publishers like Microsoft, Adobe, and others. We carry both physical media and digital download options.
Do you provide software installation services?
Yes, we offer professional software installation and setup services for an additional fee. Our technicians can install your purchased software, configure settings, and provide basic training. Installation services can be scheduled at our location or at your home/office.
What are your store hours?
We are open Monday through Friday from 9:00 AM to 7:00 PM, and Saturday from 10:00 AM to 6:00 PM. We are closed on Sundays and major holidays. Holiday hours may vary, so please call ahead during holiday periods.
Do you offer technical support after purchase?
We provide basic technical support for software purchased from our store within 30 days of purchase. This includes help with initial setup issues and basic troubleshooting. For extended support, we offer paid technical support packages.
All 9 questions →Show fewer questions
What is your return policy for software?
Unopened software can be returned within 30 days with original receipt for a full refund. Opened software may be exchanged for the same title only if defective, within 7 days of purchase. Digital downloads and activated software licenses are non-returnable.
Do you sell educational or student discounts?
Yes, we offer educational discounts on select software titles for students, teachers, and educational institutions. Valid student ID or educational institution verification is required. Discounts vary by publisher and product.
Can I order software online or do I need to visit the store?
You can browse our inventory and place orders both online and in-store. Online orders can be shipped to you or held for pickup at our location. Some specialized software may require in-store consultation before purchase.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I am amazed that such a large company has so few entries.
Many keys worked. I was only able to install Office 356 1 time instead of 5 times in 2020. Received no response to complaint in 2021. Only pay with Paypal for saftey reasons.
We do not purchase or accept trade-ins for used software due to licensing restrictions and authenticity concerns. However, we can help you properly transfer licenses when upgrading to newer versions of the same software.
What payment methods do you accept?
We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and business checks with proper ID. For online orders, we accept credit cards and PayPal. We do not accept personal checks.
About Selected Software
Selected Software is a computer and software company that likely provides software solutions and technology services to businesses and individual clients. The company may offer software development, implementation, or distribution services across various applications and platforms. As a technology-focused business, Selected Software presumably works with clients to address their computing and software needs through customized or existing software products.