Seafancy Reviews

I ordered without looking at previous reviews so was apprehensive whilst waiting for a long time before they arrived. I was fortunate that one costume did fit - even though I’m a 12, it’s an XL and the quality is ok, I liked it. The second costume I ordered was a very poor fit. The hassle then came in returning it. I ordered from SeaFancy UK (or so it seemed looking at their web address) but they actually came from France and then I had to return to …USA at quite a cost which would have put me a lot out of pocket. I was offered numerous discounts to just keep the costume - which I eventually did and have tried to sell on Vinted for not a lot of money. I would say that if you want one of their costumes find it on Vinted. Don’t use this company unless you are ABSOLUTELY CERTAIN that you won’t be returning anything. Having said this the people I corresponded with via email were nice and pleasant but it was a very drawn out process - probably in the hope that I would give up. There is something about this company that doesn’t seem right.

I love the one-piece styles and patterns from Seafancy. I was looking for a more modest suit, and I found these are a great fit, especially for a more mature body.

Took ages to arrive, most unflattering, horrible fabric and the return process is complex with only 30% refund offered. I'm taking it to a charity shop.

Cutest full coverage sporty swimwear I have found. Great quality.

Terrible experience, the returns policy is ridiculous, photo evidence required, then the "return offers" trying to get the full price back is impossible. Any 5 star reviews are not accurate and not to be trusted. Avoid at all costs, the return policy stated on the website is absolute lies. And on top of all that the quality is terrible.

Not the best quality, and the return process is not easy at all, like they advertise. They require photos of all products prior to return, at first I thought just so they could check the hygiene sticker was still in place, but then they requested a photo of an item that I said was stained - no picture was really necessary because regardless, I want to return it! And you need to pay for return shipping, which is annoying.

I ordered a 2 piece for my 16 year old granddaughter, she’s tall and slim but using the sizing guide I ordered a size M! On delivery which was a long winded wait! It arrived packaged, the shorts fitted quite well but the bikini top was far too loose and gapped across the back. I reordered the smaller size, again long winded delivery but arrived yesterday, fitted perfectly so followed the returns process for the larger one to be returned! I’ve been communicating via email with 2 options! I chose to email back explaining I did not wish to keep the original order as it does not fit, they replied with further options! Again I replied expressing I wished to have a full refund! I’ve now been told to return the item I would pay the shipping so I’m stuck with an item I don’t want, and only being refunded less the shipping! Which I paid for originally! Stay away from this company! I wish I’d read trust pilot reviews prior to ordering! They won’t be getting anymore orders from me!

Not happy with their process at all. I ordered something and it did not fit right. I went to return it and ended up with this long email giving me 3 options for returning. I didn’t realize that if I went with a different size that I had to keep both. So basically I have 2 that don’t fit right and I’m unable to exchange either or get a refund. This process is frustrating and absurd. I do not recommend this company at all. Go with a company that offers full refunds and easy exchange and return policy. Very disappointed

Zero ⭐️- but that is not an option so I will do 1 ⭐️. Do NOT order from SeaFancy . Very misleading and the worst customer service experience ever , If someone responds to your email . Still waiting for my refund . Haven’t received my partial order that was placed 3 weeks ago. Would not order from them again and clearly wouldn’t recommend, very disappointing !

I had to pay $27 to send back my item which was the wrong size. And then they refunded me $15 less than what I paid. So a $65 dollar bathing suit cost me $45 to send back lol and I now have nothing. Do not order from this company, this is unfair and plain out robbery.

DO NOT BUY! Fast fashion. You will regret it. Business model is manufacture poor quality clothing as cheap as possible. Then mark it up as high as possible. Then refuse any returns and put pressure on buyers to have a reduced refund and still keep the unwanted items. This still earns them money and clearly they expect returns to be requested frequently. I regret buying from this company so much. It is not worth it! Ethically this is TERRIBLE for the environment and the customer service took 4 emails for them even consider giving me the option for a 100% refund for my items but only if I posted them back to the USA at my own shipping costs. I feel terribly guilty but I accepted the offered 65% refund and I am going to give the unwanted items to charity to hope they will be used. I wish I never bought them in the first place.

They did not give me my full refund and sent the wrong swimsuit. The website and swimsuits are misleading as well. They claim easy returns and free but neither are true

Took a long time to recieve in mail. Cannot get them to respond to my request for a return via email. No phone number is provided. Stay away from this company!

Ordered three items, paying £18.99 for “express” delivery. Item hasn’t even been despatched a week later. Asked for a refund so they have now sent me a fake fedex tracking number and an invoice which has the wrong items on it. Refusing refund.

Bought bikini in 2 sizes, as their sizing system is unclear. Both are ill fitting, partly because they are a very strange shape. Despite what their website says, they will not provide a full refund, they discourage the return of items and are based in China not the UK. DO NOT BUY ANYTHING FROM THIS COMPANY.

The information on the website does not state that only partial refunds are offered for unwanted items, which is very misleading. A 30% refund was offered initially and when I got back in touch via email, this went up to only 50% but I would keep the item and not return it - I didn’t want to keep both items, as I ordered identical items in two different sizes. I could also not find a way to include the discount code when I ordered the goods. I can understand why the trustpilot reviews are very poor and I wish I had read them in advance. The items also took 28 days to arrive and were too late for my holiday! Very unprofessional company.