Thank you for the smooth and quickβ¦
Thank you for the smooth and quick responses!!
4.6
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
SBS Audio Visual is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about expensive.
β¨
Based on reviews, created with AISee what reviewers are saying
Fast International Shipping
Fast International Shipping! shipment update! Recommended!
Really helpful
Really helpful, thanks again!
Placed my order got an estimatedβ¦
Placed my order got an estimated delivery date, and the product arrived on time with no issues. Professional, good communication, on point,
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
sbsav.co.uk
All reviews
100 total β’ Write a review
Showing 21 - 30 of 96 reviews
JM
Allen and Heath Xone:92 part order mistake.
I ordered a Xone:92 master PCB from SBS audio visual, and unfortunately ordered a newer revision PCB that no longer works with my version 1 mixer. SBS staff responded quickly to emails about the mistake and helped me understand why it wasn't compatible with my version of mixer. They very graciously offered to refund the cost of the part. All through the process the staff responded quickly and was very understanding and I'm very appreciative of this excellent communication and service.
Date of experience: June 12, 2024
JA
Thank you for supplying my spare parts
Thank you for supplying my spare parts, a serious company with good communication, persevering mood and fast shipping, I will repeat without a doubt.
Date of experience: June 11, 2024
M
MusicZon
US
Honest, knowledgable and delivers on time
The communication and honesty from SBS was fantastic and exactly what you need. They delivered (drop shipped) as promised and thankfully the replacement part rectified the issue with the low level fogger. We have bought small repair items from SBS in the past and 100% recommend them to anyone who wants to but AV equipment or repair parts.
Date of experience: May 17, 2024
m
mage
US
These folks are serious
Made it from Uk to Eu in precisely one week (monday to monday), despite one holiday in said week, passing customs, asking me if I wanted to cancel because a single part wasn't available anymore, and ordering the parts at manufacturer. Idk maybe they're sitting real close to allen & heath, but I am thoroughly impressed.
Date of experience: May 11, 2024
a
Shipment problems, counterfeit parts
First order did not arrive. Status "announced" at the carrier for weeks. No refund for the obviously unsent package even a month later. Second order of the urgently needed potentiometers arrived with most likely non-OEM parts. Resistance of the potentiometers was 10kOhm instead of the 20kOhm they should have had according to the part number. UPS requested 15β¬ of fees on top of the 30β¬ for shipping for 15β¬ worth of parts.
Date of experience: April 22, 2024
FH
PerfectPerfect, fast shipping!
Perfect, fast shipping!
Date of experience: April 2, 2024
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.