SB
SBS Audio Visual
View company profile →
Allen and Heath Xone:92 part order mistake.
I ordered a Xone:92 master PCB from SBS audio visual, and unfortunately ordered a newer revision PCB that no longer works with my version 1 mixer. SBS staff responded quickly to emails about the mistake and helped me understand why it wasn't compatible with my version of mixer. They very graciously offered to refund the cost of the part. All through the process the staff responded quickly and was very understanding and I'm very appreciative of this excellent communication and service.