Ryder & Dutton Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Laura and Leanne were both professional and friendly with any interaction we had. Although we had some issues with the sale of our property it was more to do with the solicitors than the estate agent and Laura did all she could to keep us informed of what was happening.
Ryder and Dutton were proactive in selling the property. From the moment we started working with them, the viewings began. We were kept informed at all stages from the entire team and they made the whole process as straightforward as possible.
We had a really good experience with Ryder and Dutton estate. Kia has looked after us in the best possible way, always ready to answer every question! We have managed to proceed fast with our purchase also thanks to her.
Once my house sold ( it took a year) the contact from Michaela was good. Up until then, I’m afraid to say that it wasn’t. There was no communication about what we could do to improve viewings for 7 months and I had to practically beg them to do a premium property listing on rightmove Sadly, Ryder and Dutton are no better or worse than the other estate agents in our area
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Hi, sold my property with Ryder&Dutton the Rochdale branch they worked very hard to sell my property I would just like to say thank you to all the staff in Yorkshire Street I would highly recommend them. Especially a big thank you to Jenny Boyle who kept in touch with me all the way. Regards Mrs F Crawley
Date of experience: January 22, 2025
We have been really impressed so far with the service received by Gabrielle, she has been clear with us as landlords about what documents are required and has given us assurances that we will get tenants that are thoroughly vetted by Ryder & Dutton. She has been fantastic at communicating with us and has been efficient on getting our property on the market and handling viewings. Would definitely use Gabrielle in the future, let's hope for some happy tenants.
Date of experience: January 22, 2025
US
Moved in recently to a house we adored. The whole process was super simple and we were kept informed throughout. Jack has been our go to for some teething issues with the property itself and things have been dealt with quickly and professionally. Can't give him enough credit. Thank you to the Ryder and Dutton team!
Date of experience: January 22, 2025
I recently enquired about a property and I was amazed at the prompt service and professionalism of all staff. I dealt with Aneeka who kept me informed every step of the way. A big thank you to her and all staff who were involved!
Date of experience: January 22, 2025
I like this agency, as I managed to get a very nice property through them. Very kind and helpful team.
Date of experience: January 21, 2025
I recently had the pleasure of working with Ryder & Dutton to secure a rental property, and I must say, the process was smooth and hassle-free. From the initial inquiry to the final paperwork, their team was professional, responsive, and dedicated to ensuring everything went seamlessly. The communication was excellent throughout. I was kept updated at each step, and whenever I had questions, the staff was quick to provide answers, making the whole process feel transparent and straightforward. The online portal made document submission and payment tracking incredibly easy, which saved me a lot of time. Overall, I am very satisfied with the service provided and would highly recommend Ryder & Dutton to anyone seeking a professional and stress-free rental experience. Once again, I thank Lucy & the entire team for their support and service.
Date of experience: January 21, 2025
Geraldine Marsden is the supervisor who made it all possible to get the house. She is so helpful and easily to get in touch each time we are in need. From beginning till the end she did a good job. She is outstanding with good customer relationship
Date of experience: January 21, 2025
We had used the R&D Huddersfield office for a previous sale. They were very good so we were hoping for a similar experience this time with the Slaithwaite office. Leanne came out to do the valuation at very short notice and provided lots of helpful advice. We didn't live in the area so we left Leanne and her team to do all the property viewings. They were very good at informing us before the viewings and providing feedback afterwards. After the sale had been agreed Laura kept a close eye on the conveyancing progress and provided regular updates - something I hadn't really expected. Whenever anything was overdue or missing she picked it up and made sure that things were quickly back on track. I suspect the whole process would have taken a few extra weeks if she hadn't been involved. Excellent service all around. I would definitely use them again.
Date of experience: January 20, 2025
