Ryder & Dutton Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
Laura and Leanne were both professional and friendly with any interaction we had. Although we had some issues with the sale of our property it was more to do with the solicitors than the estate agent and Laura did all she could to keep us informed of what was happening.
Ryder and Dutton were proactive in selling the property. From the moment we started working with them, the viewings began. We were kept informed at all stages from the entire team and they made the whole process as straightforward as possible.
We had a really good experience with Ryder and Dutton estate. Kia has looked after us in the best possible way, always ready to answer every question! We have managed to proceed fast with our purchase also thanks to her.
Once my house sold ( it took a year) the contact from Michaela was good. Up until then, I’m afraid to say that it wasn’t. There was no communication about what we could do to improve viewings for 7 months and I had to practically beg them to do a premium property listing on rightmove Sadly, Ryder and Dutton are no better or worse than the other estate agents in our area
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In the recent sale the Oldham office worked quickly to value the property and make useful recommendations on the right way to obtain the best value. They took care of all viewings and obtained several good offers. Special thanks to Tony Boardman and Lacey Williams. Once a buyer was confirmed the sale was delbt with in an efficient way by the Uppermill office, good communications with Geraldine Marsden right through to completion. Thanks to the team for a stress free sale.
Date of experience: February 3, 2025
Lacey Williams was the negotiator for our onward purchase. She was professional but friendly, diligent and efficient throughout the whole process. She kept us up to date and was prompt to chase outstanding matters. We felt informed from Lacey throughout our purchase.
Date of experience: February 3, 2025
US
I am a tenant, and this is my fourth day with a working boiler. Reported it several time to Jorgina, at R&D in Shaw. Problems started 5 weeks ago with the boiler, but it seems they didn’t instruct the job for ages. The team there don’t seem to pick up the phone, or if they do they put it down and they don’t answer emails unless they need something from you. I did get through to someone on Saturday which was an achievement – Sam – who I called back 1 hour and 40 minutes later to get a progress update and I was told I ‘had to give them time to sort it out’. How much time do they need? It is sad that I need to post a review in order to get a boiler fixed.
Date of experience: February 3, 2025
A very good and seamless experience from our initial enquiries through to exchange of contracts. Lacy Williams looked after us throughout with good communication and helping us through minor issues in the process.
Date of experience: February 2, 2025
Shannon has been a superstar from start to finish. There was a lot of difficulty with the chain that could have been left unchased and unresolved but she was proactive, positive and always super polite!
Date of experience: January 31, 2025
I recently had the pleasure of working with Kia and the team at Ryder & Dutton, Holmfirth to purchase a new home. From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, Ryder and Dutton were professional, highly knowledgeable about the local market and made sure I always felt like a priority. Kia also went out of her way to ensure every detail was taken care of, demonstrating immense patience and understanding of my situation providing me with extra information when I had a concern. I have absolutely no hesitation in recommending Ryder & Dutton.
Date of experience: January 31, 2025
US
Ryder and Dutton in Holmfirth sold our house. Kia was absolutely fantastic. She communicated with us and provided regular updates ensuring that the sale progressed quickly and smoothly. Would definitely use them again, and Kia for any future sales.
Date of experience: January 31, 2025
Great service from the valuation with Kris to the sale proceeding with Nicole and Lauren's help. Good communication and support throughout the whole process. Definitely recommended 5 stars
Date of experience: January 31, 2025
I'm extremely satisfy with the level of service of Ammaarah Ali - sale negotiator. I would highly recommended Ammaarah to anyone looking to purchase new home. Communication with Ammaarah was excellent - always responsive and ready to answer any questions. She made the whole purchase process smooth and stress-free as possible.
Date of experience: January 31, 2025
US
This estate agent worked really hard to help move the sale process, unfortunately the solicitors we were recommended were not such a good experience but Megan D'Angelillo the manger of R&D was exceptional,she was patient,understanding,sympathetic and clear. R&D were really enthusiastic when we first asked them to value the property which reassured us that it was in good hands.
Date of experience: January 31, 2025
