RY
Ryder & Dutton Estate Agents
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I am a tenant
I am a tenant, and this is my fourth day with a working boiler. Reported it several time to Jorgina, at R&D in Shaw. Problems started 5 weeks ago with the boiler, but it seems they didn’t instruct the job for ages. The team there don’t seem to pick up the phone, or if they do they put it down and they don’t answer emails unless they need something from you. I did get through to someone on Saturday which was an achievement – Sam – who I called back 1 hour and 40 minutes later to get a progress update and I was told I ‘had to give them time to sort it out’. How much time do they need? It is sad that I need to post a review in order to get a boiler fixed.